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Bald Ridge Creek Campground Introduce

Bald Ridge Creek Campground, located at 4100 Bald Ridge Park Rd, Cumming, GA 30041, USA, offers a picturesque camping experience within the Campgrounds & RV Parks category. Situated near Lake Lanier, it boasts a beautiful natural environment that has attracted campers for many years. However, recent customer reviews reveal significant concerns regarding staff behavior and management.

While some reviewers acknowledge improvements after Forsyth County took over management, such as cleaner facilities and smoother gate operations, a recurring theme is the problematic behavior of a specific gate attendant. Guests have reported instances of harassment, false accusations, and rudeness. The attendant has been accused of making up rules, threatening fines and bans, and generally creating a hostile environment for campers.

Specific issues raised by reviewers include:

  • Harassment and false accusations against campers.
  • Making up rules and enforcing them inconsistently.
  • Threatening fines and bans.
  • Rude and unprofessional behavior.
  • Poor communication and lack of helpfulness.
  • Concerns about staff training and customer service.

Despite the campground's beautiful location and potential for a pleasant camping experience, the negative reviews regarding staff behavior are a serious concern. Potential campers should be aware of these issues and exercise caution. The campground's natural beauty and improved facilities are overshadowed by the reported negative interactions with staff.

It is strongly advised that Forsyth County address the concerns raised by campers regarding the gate attendant's behavior. Until these issues are resolved, potential campers should consider alternative campgrounds or be prepared for potentially unpleasant interactions.

Location

Customer Reviews

4.0
317 reviews
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Joselyn Schutz
Oct 27, 2024

It's painful for me to have to rate this place so poorly. I've been camping at this beautiful facility with my family for 20 years. The Corps let it really go downhill the last few years, and our first visit with Forsyth County in charge last spring was incredibly improved. Everything was clean and the installation of gates made everything much smoother. There was an employee who accused the group of families who were camping with us of defecating in the showers, but we were eventually able to show her that the feces was backing up from the pipes and they probably needed to get a plumber out. Well, hold your horses. This time we realized at the beginning of the week a hurricane was coming. A few of our friends had decided they couldn't justify the expense of camper rentals for their four-night stays if 2-3 of the nights were going to be too dangerous, so a few canceled. A few asked if they would be able to come on Saturday and the gate attendant said no. Fair enough; they hadn't paid to come. Somehow, however, the attendant decided that our group intended to cram the campground full with all the families who had canceled in order to cheat the campground out of their facility fees. She started harassing every family who checked in, accusing them of nasty things from scamming the campground to adultery (I wish I were kidding!). She told the park rangers we had exceeded capacity, when the average number of people on our sites was only 5. She claimed we were blocking bathrooms even though there were always at least three spaces open. One family who had paid for a reservation came in on the second day because of medical difficulties and she told them she was not going to let them in because they were over capacity - they absolutely were not - and threatened to fine them $200 and ban them for a year! When she relented and they asked what time the gates were closed because their adult son needed to come in after work, she refused to tell them. She told several of my friends, who are literally the sweetest people I have ever met in my life and I've never heard raise their voice or be rude to anyone in decades of friendship, that they were the rudest people she ever met. She kept making up rules that didn't exist, like banning us from parking at the beach or from bringing in visitors even though they were pre-planned official visitors of sites that had plenty of extra capacity and the rules specifically allow visitors until 9:30. If she decided to grant an exception to her made-up rules, she acted like she was doing a great favor to a truly offensive transgressor, and that they were lucky they weren't getting fined $200 and banned for a year. This woman is in the wrong job. She has no business working directly with customers. I see from other reviews in the past year that she has been abusing other guests, as well. Several of the vendors who delivered RVs for some of our families also said she is the rudest person they've ever seen at a campground. Forsyth County has to do something about this situation. She either needs retraining or reassignment.

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J Arthur Winslow
Jul 16, 2024

I was there July 11, I wanted to see the campground closely and then I wanted to stay here. But I change my mind at the front entrance when I meet the attendant person. She was soooo rude. States must give more education to the staff. State park administration has to improve their staff's communication skills. Staff have to improve personal communication skills. Especially that kind of vacation place's staff must be educated. If you think stop by Bald Ridge campground be prepared for someone who is a rude person to destroy your vacation. If you are planning to stay here, think one more time, I recommend going to the Shawnee campground. Don't waste your time here keep your energy up.

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Xueang Xiao
Nov 12, 2024

Nice camp site and great amenities. But the lady who works at the gate is ridiculously rude. I hope you don’t have to deal with her.

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100 Wisdom
Oct 15, 2024

This is beautiful campground near lanier lake. People are kind and facilities are super clean. I absolutely visit here again.

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Jill.Derrick Hardison
Jun 15, 2024

Quiet campground as only persons allowed in are campers (no day use passes). Paved area for parking, very clean site and well maintained. Bathroom house by dump station is brand new and immaculate. I don't think there are laundry locations, maybe removed when bath houses were updated but could have missed it. Cell service just great for Verizon. We weren't given a gate code upon arrival so that took a while to track down a campground host during gate house office hours to get it. Some campsites had dogs off leash so that was a bit annoying for our dog since he didn't understand why he had to be wearing his leash.