Best Western Carmel's Town House Lodge Introduce
Welcome to Best Western Carmel's Town House Lodge, a charming lodging establishment nestled in the heart of Carmel-By-The-Sea, California. Perfectly situated at the intersection of 5th and San Carlos Street, this lodge offers easy access to local attractions, shops, and restaurants, making it an ideal choice for travelers seeking convenience and comfort.
The lodge provides a range of services and amenities designed to enhance your stay. Guests can enjoy clean and well-maintained rooms equipped with all the necessities for a pleasant visit. The location is highly walkable, allowing you to explore the beauty of Carmel-By-The-Sea with ease. Additionally, ample parking is available on-site, ensuring a hassle-free experience from check-in to check-out.
One of the standout features of Best Western Carmel's Town House Lodge is its commitment to providing a welcoming environment. While some guests have noted occasional challenges with room temperature during colder months, the responsive heating system ensures that your stay remains comfortable. The lodge's staff is dedicated to addressing any concerns promptly, ensuring that your experience is as enjoyable as possible.
Customer feedback highlights the lodge's prime location and the cleanliness of the rooms. One guest mentioned, "Location is great, easily walkable. Plenty of parking available in the lot and check-in was easy. The room was clean on arrival and had all the necessities for a pleasant stay." Another guest appreciated the convenience of the location, stating, "Our trip was in February so one drawback was that the room was quite cold on arrival. We immediately cranked the heat up and after walking around for a couple hours the room was much warmer when we returned. Otherwise, it was a pleasant one-night stay."
While most guests have had positive experiences, it's important to note that some have encountered challenges with staff interactions. One guest shared, "No less than 2 minutes later, someone approached us. No greeting - first words were 'Whats your room number?' I gave them the room number of the couple staying there, 'That's only for 2 people', indicating to the four people quietly waiting." This feedback underscores the importance of consistent and friendly customer service.
Overall, Best Western Carmel's Town House Lodge offers a convenient and comfortable lodging option for visitors to Carmel-By-The-Sea. Whether you're exploring the local area or simply relaxing in your room, the lodge provides a welcoming atmosphere and essential amenities to make your stay memorable.
Location
Customer Reviews
Location is great, easily walkable. Plenty of parking available in the lot and check-in was easy. The room was clean on arrival and had all the necessities for a pleasant stay. Our trip was in February so one drawback was that the room was quite cold on arrival. We immediately cranked the heat up and after walking around for a couple hours the room was much warmer when we returned. Otherwise, it was a pleasant one-night stay.
In our travel group, we had three couples stay at three different accomodations while in Carmel. One of the couples stayed here, in Best Western. While walking around, the couple staying at the Best Western needed to stop by their room, so we walked over and waited on a little sitting space, not crowding (4 people) and generally just waiting with gentle conversation. No less than 2 minutes later, someone approached us. No greeting - first words were "Whats your room number?" I gave them the room number of the couple staying there, "That's only for 2 people", indicating to the four people quietly waiting. I was thrown off by such hostility. We were eventually given the "okay" to wait, and the person disappeared as quickly as they had appeared. I'm not sure how I generally feel about this. We actually needed to stay for an additional night, and was originally planning on the Best Western ~ but this experience quickly changed our minds. If we return to Carmel, we would NOT choose the Best Western. I'm not sure if this was a factor, but we were not a primarily white group ~ and when we encountered the staff again, we noticed that the only person who was treated well was tall, white, and male.
The desk clerk needs to be educated on hospitality. As well as the staff, they must all be related, rude. We bothered them when we asked a few questions. We will find another hotel today.
This place was so great! The winner was SO KIND. She was lovely and knowledgeable and was amazing with kids. The location makes everything walkable taking out the need for constant parking and giving you a chance to take in cute and quaint Carmel. Pool was heated and kids loved it. Rooms were super clean and spacious. The people working here were really what set it apart.
My fiancé and I enjoyed our stay here for Valentines weekend. Couldn’t be in a better location as all of Downtown was within walking distance.
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