Big Cedar

We recently enjoyed the trail of lights, which was beautiful, but definitely raised some safety concerns. The nature trail was extremely winding with the road not having adequate paint to distinguish the edges of the road. The trail through the facilities there were very dangerous with pedestrians darting in & out of several cars. I had a couple of teenagers run past my moving car. All the beautiful light displays were crowded with the patrons and we weren't able to get a decent shot without someone else being in the photo. The trail markers were very difficult to see and we couldn't get a cell signal down in the valley to see the digital map. Of course, once again some paint along the road would have helped being able to tell the path we were supposed to be on. Very disappointing Big Cedar, even though the lights were beautiful, safety should still be a priority every time someone visits your facilities. You need to move the trail of lights to a different location where there are no patrons dodging vehicles. I stopped for at least 50 people, some in the crosswalks but manily them just walking wherever they wanted, during the trail of lights. There were no crossing guards, no staff to help direct, seemed to be very poorly planned out. I can't enjoy the experience if I have to worry about accidentally hitting someone or going down the wrong path so please do better!

Second time staying here. Some changes in the last 10 years. Our rooms were fantastic! Free shuttle service on property! Beautiful walking trails everywhere! Gentle smells of campfire from our balcony every evening. Our balcony, with overlooks most of the property, catches both the sunrise and the sunset. Fall colors are just beginning to come out. Next week should be awesome!Free in-room coffee is a big plus. If you run out, just call for more! No thin walls here! We really have no negative thoughts about this place! Loved our stay!

The place is amazing, well maintained, and clean with beautiful views. Service is always above normal expectations the on site restaurant choices have great food, with several choices. Park your vehicle and use the free shuttle service. You'll want for nothing.

Mixed bag of nuts here. It is very confusing to navigate upon arrival and knowing where to check in. We were staying in camp long creek and first-time visitors. We arrived at the main gate, and we were told that everyone had to check in at registration regardless of where we were staying. We drove 2 miles to registration through a mountain, which seemed to take 30 minutes.. So we went to registration and were RUDELY told that we needed to drive 8 miles to camp long creek to check in and that "they weren't responsible for someone else's direction. ".. I didn't care about that!! Just need to know where to go!!! We spent 50 minutes just trying to figure out where to check in. This information was NOT in our email when we made our reservation. The folks at camp long creek were very nice and accommodating once we reached the gate. The cabins were beautiful, clean, and very quiet. We stayed in winter, so there was not much to do at Long Creek, so we drove back and forth to the main campus several times for activities, dinner, and breakfast. The Christmas lights and decorations everywhere were amazing. They also have shuttles that run back and forth to the main campus. We ate at devils pool restaurant and it was excellent. Donel was a wonderful server, and the food was amazing. Although, even with a reservation, we still waited 40 minutes to be seated at our table. We ate at the Truman Cafe for breakfast, and the line was out the door and took over an hour to order and receive our food. Kenneth was great at Truman Cafe and was very helpful and courteous. For the price you pay to stay here, one would think the customer service would be a little more pleasant and that they could afford to hire people to make the guest service experience a little more accommodating. Everything seemed like a free for all with minimal communication/organization. They literally closed a road (for the Christmas light tour) as we were trying to turn into the main facility... actually closed two roads right in front of us. We had our car tag on the mirror as well. Again, that goes back to simple communication upon arrival. If this place was not located in the Ozarks and had the natural beauty of the grounds, I would probably give this place 2 stars. We can stay in Broken Bow, OK for a 1/4 the cost and similar natural beauty. The rooms were nice but cheap vinyl flooring and shiplap walls are not high-end finishes. Our fireplace did not work as well as the drawers in the $600 lowes bathroom vanity. Overall, it was great for the lights and season we stayed, but for the cost to stay here, we were not impressed. I will say again that the staff at Camp Long Creek were very accommodating and friendly.

Very nice rooms. Not too crowded now. Love all the little trails. It's been extremely nice having someone to drive us to the hot tub every night!