Bonnie Lake Resort

The employees were all very friendly. The facilities were more than adequate. They had an above average beach for a cottage, a decent sport court and giant pillow/trampoline that my kids enjoyed. My only complaint was the cleanliness of the cottage itself. The deck was filthy! I suspect it's never been cleaned. It would need about an hour with a pressure washer to rectify it. We couldn't eat outside at all. The interior was not as bad but could also have used a good scrub down.

this place has really went downhill, we attended early July this year and 4 years in a row now we’ve been coming here but this year was much different for a couple of reasons, most of the rentable cottages have mice infestations which is not sanitary and isn’t something you want to be dealing with when your on “vacation” (we called right away when we saw mice and it took them over 24 hours to check it out) (The guy that checked it out was very nice and understanding, the only staff member that i talked to who was) also we couldn’t even swim :( the water was contaminated with blue green algae and they decided to not let us know before we made the long trip up, (and i was told from a friend/worker from another resort nearby that the lake wasn’t usable for over a month after we left) do to these circumstances we didn’t know if the drinking water was okay, when we asked the bonnie lake resort staff if we could they wouldn’t tell us if it’s okay to drink or not which was very strange. after all that the family and I have decided that we will never be coming back here after all this bs. we wanted a partial refund and all they’d offer was a discount to rent out a cottage next year. i felt insulted, after all of that why would i come back?

We stayed from July 2 to July 5, 2024. Here is the comment I left on their customer survey: The beach was closed and all water use prohibited due to the possibility of blue green algae being present in the lake. That was not the main problem though: There was only one email notifying us about this on the day we arrived. There was no communication about test results from the ministry, or when they could be expected, or if swimming might be a possibility, not to mention if it was safe to shower or use any tap water for anything. We had to go and seek out staff to ask, who provided no information. Only when we were leaving and pressed the staff, did they confirm the presence of blue green algae. Why was there no communication for the 3 days we were there? I mean, this is a health issue and I would expect explicit directions from staff. When we asked if we could shower safely, the staff refused to say yes or no. That is completely unacceptable. It seems the size of Bonnie lake resort has outpaced the carrying capacity of Bonnie lake, and the blue green algae problem will only get worse. It also seems that we were kept in the dark so we would not demand a refund. For example, if you stay at a hotel or resort and cannot shower, or safely use the tap water, it would seem within reason that a refund would be warranted. We feel lied to and taken advantage of by your company. We have stayed at Bonnie Lake 3 times, but we would not book here again.

It’s a nice and calm place, if you need to be out of town I recommend Bonnie Lake Resort where you enjoy swimming, kayak and several other activities, the community is great, the staff of welcome center are amazing people. The only thing is you need to take your food and beverages with you.

Greate place to stay with family who loves nature and quite! Amazing lake views and peaceful trails. The resort house was clean and well prepared for our 3 days stay. WIthin service we'd been provided with free pack of woods for outdoor fireplace. There were children activities in the morning. Definately recommend for all!