Camping World RV Sales

Went for the great reviews. All the staff I came in contact with were very helpful and nice. Drove three and half hours to complete the deal that was all done on-line and everything was supposed to be all set. Finance wasn't impressed with the little amount I was financing, changed finance terms last minute and couldn't understand why I didn't want to give 1300 out of pocket to finish the deal. He didn't even introduce himself. I guess if your buying used it's not important.

I purchased my 2020 Heartland, big country 3902FL the end of June 2023, To be honest when I purchased the camper, I did not look closely at the tires besides that they had a lot of tread. I would say the tires were probably OK when I purchased the camper. However Nine months later, the tires are severely dry rotted, Not something you would expect having a camper nine months. I mean, the tires kept up. And kept them covered during the winter. When talking to camping world in Conway New Hampshire, they said we don’t replace the tires unless they’re five years old Or If they don’t pass inspection. My tires where 52 months old at the time of purchase And now they are five Years old at this point. I say all this because I called camping world to resolve the issue, and in hopes that they would at least help me with getting or partially helping with some new tires. Because from a business standpoint, that looks like pretty bad business to let someone drive off your lot with five year old tires on a camper that you’re expecting to be new tires because they’ve gone through the camper supposedly, Yes, I know the campers used, but they could disclose the age of the tires, Because tires are safety issue I drove 14 hours on these tires, not knowing the shape they were in. I’m very disappointed in my experience with camping world, and I will not purchase from them again. Hopefully they will see and rectify the situation and if they do, I’ll give an update on here. Otherwise poor Business, ethics, camping world. For reference, the Camper is a 2020 and the tires on the camper Where manufactured the sixth week of 2019

Brought camper in for warranty work even though we didn't purchase the camper at the Conway NH dealer. They got us an appointment, kept us up to date and took care of all the warranty issues with the Manufacturer. Had some minor issues after and again took care of issues. Very friendly. Very happy with service.

Shout out to Steve ,Philip ,receptionist and another manager that I seem to have forgotten his name. Thank you so much for understanding my dilemma when I found out i didn’t have enough room to park the camper I was purchasing at my home. Putting in that work and still going to give me back my deposit.In hopes we will be coming back to you in the future. Thank you so much for your kindness and understanding.Donnell & Marie

Great customer service and availability of products we were looking for. Thank you Lisa for helping us find the mat we wanted!