Candlewood Suites Orlando - Lake Buena Vista, an IHG Hotel

It’s a very great location to be in walking distance from stores and restaurants. The place is immaculate. They have hand sanitizer from one corner to the next. The store is beautiful. The bathrooms are gorgeous. Definitely recommended. Christian was in the lobby and he was really nice. I want to pay for my items and he offered me to keep them. Thank you very much very classy teeth showed me around all care for the hotel and offer me towels. Super nice thank you.

We have stayed at this hotel 4-5 times over the past few years! It has always been very clean and you received a good amount of space for the price! Check in process could be quicker in addition to the front desk staff could be more helpful, otherwise no complaints

Great experience. Had a wedding nearby by and needed a nice but affordable place to stay for the weekend. We can not say enough about the friendliness of the staff. Christian , who works the desk at night was so accommodating and friendly, made our stay extra nice. Lobby food prices were very reasonable.

Don’t stay here. Pay the extra money and stay somewhere else! I wish I were leaving a better review because the night attendant at the front desk was very nice so I had high hopes for the place despite the reviews. I stayed here with my three kids because we had to be in this area. The guy was sweet to give me complementary water and free chocolate milk for them. I was pleased. The Room seemed great for the 4 of us but I was unprepared for the experience the morning after!! We woke up at 8:30AM to roaches all over our bathroom sink toilet. Whats even worse, is that I have no idea what was crawling around me and my three kids in the middle of the night. I was so disgusted & afraid to put my stroller and bags in the car. I had to quadruple check our bags, stroller, and diaper bag to make sure no roaches were going to infest my car. just terrible! I also told the lady at the front when I was checking out and all she did was pause and look at me and say “sorry about that”. She didn’t even offer a damn refund for their roach infested room. NEVER AGAIN.

Dates we stayed 11/6/24 to 11/9/24. Everything was great EXCEPT for the transportation to the four Disney parks. When I made the reservation months ago, I was told online and on the phone that there was transportation to all of the parks. However, once we checked in, the front desk had no real knowledge of the transportation schedule and just provided us with a paper with drop off and pickup times on it. As you can see in the picture, there was no shuttle to get to three of the parks and only transportation back from two of them. We had to pay for our own way to the parks via Uber because of the limited service. The whole reason we booked this hotel was because we were told multiple times that we would be able to get to all of the parks and back. Great rooms and location but not comprehensive transportation.