Chalet On the Lake

The location is fantastic. The beach right next door was wonderful. However, the communication with management for our stay was non-existent. We stayed in October, so off-season, but I would feel like some kind of response as some time would have been appropriate. Our place was also just dingy. The armchair was literally coming apart, the microwave didn't pop popcorn, the bathroom rusty, the patio screen coming out and the beds not comfortable. We paid for the location and view, but I'm just not sure the cost was worth the stay.

The stairs to the bedrooms were so steep I couldn't go up/down. Had to buy an air mattress and sleep downstairs. Deck overlooking the lake was beautiful and only a few minutes to lots of places.

Beautiful property with brand new pools, beach access. Our family enjoyed it all very much and we’d love to come back. Only “flaw” was a squishy twin mattress (that was put with another twin to make a king bed), we prefer firmer. We utilized the extra bunk beds to accommodate and it was just fine

Because of Lake Michigan the location was beautiful. The property itself was cute, with lots of nice family stuff (beach, pools, playground, volleyball). But that's the end of whats good about this place. We booked through Vrbo (big mistake!) Our Chalet was overpriced, and outdated. We were charged a ridiculous cleaning fee, yet the kitchen was dirty when we arrived. Everything needs updating! On our last day we were locked out of our Chalet for over 4 hours, due to a faulty sliding door lock, and were offered almost no assistance. They called a locksmith, which never arrived, and eventually broke a window. Meanwhile my children were wet, cold, hungry, thirsty, and needed to use the restroom. We asked for a refund for that night and were denied. Asked Vrbo to help us and were denied. So our one vacation we get to take a year was not great! Please look elsewhere, there are plenty of beautiful places around Lake Michigan!

Great place to rent for beautiful Lake Michigan views. Quaint Cottages manages the place and they are very responsive to our needs. We recently rented a chalet and I emailed Quaint Cottages with some issues. Charles came out the very next day to address our concerns. He was exceptional accommodating and personable. The sunsets over Lake Michigan are worth the trip. The Chalets are clean and comfortable. We are having a very enjoyable trip.