Courtyard Key Largo

Hotel staff is trying their best, but the building is very dated with a lot of deferred maintenance. Door locks are broken, doors themselves are broken, bathrooms are stained with iron from water, etc, etc. With all that, the rooms, the lobby, the outdoors where very clean. There was not an item out of place, cucumber water jug was always filled, there were always fresh towels for the pool, there were never dirty pool towels anywhere. Like someone mentioned, air freshener is applied very liberally, and it is hard to breathe. I opened the balcony doors, but there is so much noise and smell from cars and boats that I decided to just keep smelling febreeze. Hotel staff was great. Friendly, always working on something. At least ownership is keeping a lot of people employed. That's probably more important than outdated carpet. But they should also spend some money for upkeep to at least ensure doors close properly.

I've stayed here several times. The biggest drawback of this hotel is that they have a bistro where you can buy your breakfast instead of the free breakfast offered at many other hotels in the same price range. I stayed in room 126 on the ground floor overlooking the pool and a part of the marina. The room was clean, and the hotel was mostly quiet. Next time I am in the Upper Keys I will more than likely stay here again unless something changes. The parking is also convenient and free.

Nice sized room for a family, very spacious, very dated but overall a nice property. We weren't greeted very well by the front desk representative. But for the price will stay at this property again

Staff are very friendly, professional & helpful. My husband and I have been traveling all over the keys for the past month and we have to say that this hotel is the best one we have stayed at due to their cleanliness & maintenance of their facility. Having a clean room, clean sheets & friendly staff is so undervalued and we are so grateful to have experienced a stay with courtyard. Thanks everyone!

I stayed here recently while dealing with a family emergency and was already exhausted, running on very little sleep. Unfortunately, my experience was ruined by an unprofessional wake-up call from the cleaning staff. Despite having the “Do Not Disturb” sign clearly displayed on the door, we were abruptly woken at 8 AM by persistent knocking. The cleaner wanted to know if we were still in the room or if she could start cleaning. This was not only disruptive but completely unacceptable. Once awake, we couldn’t fall back asleep, which ruined our chance to get much-needed rest. For a hotel, ensuring guests can sleep peacefully should be a top priority. This incident demonstrated a complete disregard for guest privacy and comfort. Staff should respect the “Do Not Disturb” sign and verify checkouts through their system instead of disturbing guests early in the morning. While the property may have its merits, this experience overshadowed everything else. A little more respect and consideration from the staff would have made a huge difference.