Days Inn by Wyndham San Bernardino

Completely disgusting and the worse stay i have ever had in any hotel. We stayed at room 218 and minutes within checking in we saw a Cocroach on one of the nightstands. So I killed it but minutes later we saw another in the bathtub instantly we knew there would be more. We noticed them coming out of the corner from where the restroom tile was splitting and where there was missing grout. We called the front desk to switch up from the room they said that all rooms were fully booked when it was obvious that there was no cars parking spaces empty and online there was rooms available displayed. There's so much more that I can say but I'm too pissed off to continue with this review. This place is disgusting they have the worse customer service and unsanitary conditions I have seen in my life and I have stayed in many different hotels all around.

This review is solely on the hotel and rooms, not the staff. Aside reading the reviews, i decided to give this place a try. Although the bedding was clean and comfortable, the rooms are in desperate need of overall maintenance. Walls are cracked, walls are dirty, really outdated furniture & locks and there is an infestation of roaches. Luckily i didnt see them until the morning, but this is quite gross to be honest. I had to triple check to ensure i didnt bring any roaches in my luggage with me back home. Wouldn’t stay here again. Yes, its cheap and i get the “you get what you pay for” but lesson learned.

Found cockroaches in room. Over 10 all sizes. Managed did not want to refund room when decided not wanting to stay. Paid over 180 for two rooms. People hanging outside the rooms and cars playing loud music in parking lots all hours of the night. Rooms also had funny smell.

We couldn't sleep because of loud music and partying guest nextdoor. It was 1am. We called the front office twice. The front desk staff were unable to assist us. The guest nextdoor were now threatening us. We called the police because we were in danger. The staff didn't help us with a refund. The police came and we were able to safely leave.

I have mixed feelings the owner sunny is so friendly it has a big heart he's amazing the lady that works there I don't know who she is but because I was sitting on the stairs one day now she won't let me get a room there I didn't have enough for a room that day