Days Inn by Wyndham St. Petersburg / Tampa Bay Area

I booked here last minute. When I first got in my so called smoke free room, you could smell it right away. It looked run down and clean at first. I was low-key shock by the lack of bug but the second night they came out. Also if you stay in 248 the shower head sprays water everywhere. I told them but it was never fixed of course.

The room was falling apart. Most of the outlets did not work and the shower curtain rod was coming off the wall so the shower curtain would not shut all the way and the water puddled on the floor. The pipe going to the sink was leaking a lot, so we put a trash can under it and reported it, but it never got fixed in the two days we were there. There were holes in the wall that were spackled, but never painted. Red mold growing on the hinges. The key card stopped working every day and you had to go get a new one. If you want a new towel, you have to find the laundry room and exchange your towel for a new one. You get however many towels you turn into laundry. Every day, there was a sign that there was no continental breakfast available. They don’t empty the trash while you are gone. You have to empty it yourself. The A/C wasn’t the best and the room got warm at night. I’m not exactly sure what we paid for other than a roof over our head. I have never left a bad review for a facility before, but I feel that people should be warned about what they are walking into. Definitely not worth what we paid. Wyndham should be ashamed of this facility.

I am so very thankful for a place to stay after the storm. The positives: the staff was so friendly and helpful. A new mattress so no bed bugs. New AC so worked great and no weird smells. The negatives that can be addressed: insect infestation, yes roaches of many species but also other bugs. Raw sewage on side walks and shuffle board. Not having enough coffee and creamer in the lobby for guests. The bathroom door had a 4 inch gap at the bottom, very clearly damaged in the storm, haphazardly "fixed" and re-hung. Negatives that cannot be addressed: the wifi has been outsourced and never worked for me, after several calls, I was "escalated" and a senior technician would be reaching out to me. Never heard from them again. The location, wow, what a terrible entrance and I can do without the prostitutes walking around. If you don't need anything fancy for a single night's rest, it's fine. It was a special kind of hell for a month after losing everything in a storm.

Do not book at this dump! I had reservations through Super 8 and the hotel clerk said they had to cancel my reservation because they over booked. He claimed that he took care of my credit card refund, but he did not. When I called Super 8 to get the refund, they denied me because this was a "non-refundable" reservation. I would have never guessed that was applicable if my reservation was canceled by the hotel. I had to submit a dispute to my credit card company.

DO NOT STAY HERE! The rooms are disgustingly dirty, cockroaches everywhere, nothing worked (tv, no internet, shower pressure, AC was broken) ... it was amazing how bad everything really was... awful motel!!