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- Econo Lodge Inn & Suites
Econo Lodge Inn & Suites Introduce
Welcome to Econo Lodge Inn & Suites, located at 833 N Frontage Rd in Wisconsin Dells, Wisconsin, USA. While not a traditional campground or RV park, Econo Lodge Inn & Suites offers lodging accommodations for travelers. You can reach them at (608) 253-0653 or +1 608-253-0653.
Econo Lodge Inn & Suites receives mixed reviews, with some guests reporting positive experiences and others expressing significant concerns. On the positive side, some reviewers have praised the customer service, noting that the staff is friendly and helpful, providing towels and other amenities upon request. The beds are described as comfortable, with multiple layers for added comfort. The availability of food and water in the lobby is also appreciated by some guests. However, there are several negative reviews that highlight significant issues. One major concern is the discrepancy between advertised amenities and actual offerings. Specifically, the hotel is advertised as having a hot tub, but it has been removed. This has led to frustration and attempts to obtain refunds, which have been met with resistance from the hotel. Accessibility is another concern, with reports of rooms being assigned on the second floor without elevator access. The most serious issue reported is the presence of mold in the rooms, leading to respiratory problems such as asthma attacks, congestion, and coughing. This has prompted some guests to check out immediately and seek alternative accommodations. The hotel's refusal to provide refunds for these issues has also been a point of contention. Potential guests should carefully consider these mixed reviews and be aware of the potential issues before booking.
Here are some key features and considerations:
- Mixed Reviews: Both positive and negative experiences reported.
- Good Customer Service (Sometimes): Some praise the friendly and helpful staff.
- Comfortable Beds: Beds are described as comfortable.
- Lobby Amenities: Food and water available in the lobby.
- Missing Hot Tub: Advertised hot tub is no longer available.
- Accessibility Issues: Rooms on the second floor without elevator access.
- Mold Concerns: Reports of mold in rooms, causing respiratory issues.
- Refund Issues: Difficulty obtaining refunds for amenity discrepancies and room conditions.
- Location: Situated in Wisconsin Dells, WI, providing lodging accommodations.
Econo Lodge Inn & Suites offers budget lodging with mixed reviews. While some guests appreciate the customer service and comfortable beds, others have reported significant concerns about missing amenities, accessibility, and room conditions, particularly the presence of mold. Potential guests should carefully consider these reviews before booking.
Location
Customer Reviews
I recommend staying there.they had the best customer service I got towels anytime I needed. All employees were super nice and the rooms were pretty good. The beds were comfy and had a few layers so I can feel comfy. They had food and water in the lobby which was amazing so then we didn’t have to go out to get food.
I booked through price line. On the website it's stated they have a hot tub they do not. At first they tried to give me a room on the second floor with no elevator. They managed to give me a different room. I was. Told that the hot tub was taken out.And when you go to the pool area you can see where it was , it is no longer there. I called price lying to get a refund.The hotel refused. Stayed the first night woke up in the middle of the night.Having an Asthma attack and not being able to breathe because there's mold in the room. I have some severe Congestion and can't stop coughing as well.As my grandson is sneezing. Priceline is going to work with them again to get a refund but i'm checking out immediately and going to the best western. I called them.They found me a room immediately. I wouldn't stay in this hotel for anything.What they advertise they have.They don't and the rooms are not up to par.
Did not want to be in the center of a big tourist city. This place was great for that. I was put at the very back of the hotel because I had a dog, but it was not too far from an entrance so it worked out great. The pool was fantastic! But, I was there off-season so it might be challenging if there are lots of kids ( as so many parents do not care about their children’s behavior; the USA has horrible parenting when it comes to respecting other people; great display of general ignorance, poor education and lack of consideration. Sometimes it is just better to get a decent motel where there will be less kids)! Very sad but true!
Room is a bit old but clean. The room spray is a bit too strong at first. Good price for a stay. They charge a service fee when booking from 3rd party
So let me start with the fact that there’s mold next to the air conditioner. It looks like they’ve tried to paint over numerous times and it just keeps coming back. The bathrooms are nasty, but you know beyond that I lived there for about a month. After I had lived there for a while with my four-year-old he determined he wanted a $50 deposit on top of the room fee and this is after I have been there for weeks and had never had to pay a deposit. No other guests have had to pay a deposit, he just wanted itfrom us. Incredibly unprofessional staff, incredibly rude, I have lived in many hotels at this point in this is not one I would ever come back to. I ended up leaving after I made a reservation because he wanted that $50 deposit and he refused to refund me for the reservation, even though he said I couldn’t check in without the deposit. So instead of just letting me leave, he needed to take my money on top of that. The entire month I was there every time I asked for room service I was told they would come, and I only ever saw a room service clean our room one time and every other time I did it myself. None of them speak English, and none of them are willing to help you. I would never stay here again, and I would never want anyone else to.
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