- Pine Cliff Resort
- Campgrounds & RV Parks
- Pennsylvania
- Lancaster County
- Elizabethtown
- Campgrounds & RV Parks in Turnpike Road
- Elizabethtown / Hershey KOA Holiday
Hours
Monday, 9:00 AM - 5:00 PMTuesday, 9:00 AM - 5:00 PM
Wednesday, 9:00 AM - 5:00 PM
Thursday, 9:00 AM - 6:00 PM
Friday, 9:00 AM - 7:00 PM
Saturday, 9:00 AM - 7:00 PM
Sunday, 9:00 AM - 5:00 PM
Elizabethtown / Hershey KOA Holiday Introduce
Elizabethtown / Hershey KOA Holiday, located at 1980 Turnpike Rd, Elizabethtown, PA 17022, is a campground within the Campgrounds & RV Parks category, offering a range of amenities and services for families and travelers visiting the Hershey, Pennsylvania area. You can contact them at (717) 367-7718 or +1 717-367-7718.
The campground offers a variety of camping options, catering to both RV and tent campers. One of the notable features is the miniature golf course, which has been praised for its quality and lighting. The campground also emphasizes security, with staff actively monitoring parking passes.
However, recent customer reviews indicate some concerns regarding the campground's policies and customer service. Specifically, guests have reported issues with:
- Rigid Check-in Policies: Some guests experienced a lack of flexibility regarding late check-ins, resulting in financial losses.
- Maintenance Issues: Problems with malfunctioning smoke detectors and delays in addressing them have been reported.
- Refund and Credit Policies: Guests have expressed dissatisfaction with the campground's refund and credit policies, particularly in cases of unforeseen circumstances.
Despite these concerns, the campground is noted for its cleanliness, tidy environment, and the enjoyable miniature golf experience. However, the reported issues with customer service and inflexible policies have impacted the overall guest experience for some visitors.
Potential visitors are advised to consider these reviews and clarify any specific policies or concerns with the campground staff before making a reservation. While the location offers convenient access to Hershey attractions and family-friendly amenities, the reported issues should be taken into account when planning a stay.
Location
PennsylvaniaLancaster CountyElizabethtownTurnpike Road
Customer Reviews
Clean and tidy. Miniature golf was excellent, and well lit.Security is good with staff constantly checking parking passes etc.. The staff however has no power to be flexible. When we contacted them to let them know that circumstances would cause us to arrive late at night, were told that we could only check in after 9:30 the next morning,and would forfeit our three day deposit. This forced our two car group to travel separately, causing me to miss my grand son's Track meet to save our deposit. Our next gripe was a smoke detector that chirped all night. We had to wait for the office to open for them to replace it's batteries which still didn't fix the problem. There was no suggestion of compensation for our lost nights sleep So apparently financial mercy applies to the campground,but not to the campers. Nice place, but we won't be back.
Had our reservation for Halloween weekend had to cancel with in the 10 day before that weekend because I had to fly to Florida because the Hurricane hit my brother in law house and rip the roof off he did 3 tours in Vietnam And I figure out my obligation to help a vet get back on his feet. I could not get the owner to return my phone calls so I could get a refund or even a credit for Another stay I tried 3 times to get a hold of someone we will never go back there But I did get the satisfaction of helping a Vietnam vet. If I could, I would give a minus stars? For my review
First time here in Pennsylvania. It was within a reasonable distance from everything that we had wanted to see and do. The campground was spacious, well maintained and the staff was more than helpful and friendly at all times. On the day we were leaving our truck would not start. We went to the office to let them know that we were having trouble getting the truck to start. She told us that they have a battery tester and that she would send the guy to our spot. When he came he was able to jump start the truck and told us where we could go to have the battery changed out. Needless to say they were more than good about us extending our leave time as we headed out to get the battery fixed. I cannot express how grateful we were for their help!
This is the best campground! Stephanie and Tom are amazing and provide exceptional service! The grounds are well kept, beautiful, and peaceful. We have been going for years and love it more every time we go. Feels like home and they feel like family.
This should really be a 3.5. I will start off by saying that the most amazing guy helped my husband back in the camper in the pitch black dark at 11:00 at night because we got there so late due to traffic. He was fantastic and we would have never found the spot or been able to get into it otherwise without his help. Most of the campground workers were super nice but there was one very grumpy lady working in the office. But I'll give her a pass as they had a big funeral that weekend so perhaps she was grieving. The campground was super clean and obviously well maintained but the main thing that I didn't like about this campground was that there is absolutely no privacy, shade, or trees in the main areas. We were in a large block of campers that the tallest plant was some decorative grass that was about 2 ft high. Thank God we had the awning for the RV plus another pop-up gazebo otherwise we would have roasted. You are also only 10 ft from your next door neighbor so you're almost sitting at tables side by side.
We had a really great stay here. The park is really pretty and kept in tip top shape. We stayed before the Memorial Day weekend so it was fairly quiet but I can imagine it is happily busy later in the season. One thing in particular I want to note is the folks who work there. We rolled in later in the afternoon and parked to check in. When we were ready to be led to our site by Daniel, our rig would not start. Daniel immediately started trouble shooting with us and eventually crawled under the rig and figured out that the wire from the battery to the solenoid/starter was loose. He held it tight and the coach started right up. He later came to our site his tools and properly tightened it. We are so very appreciative to Daniel for his help.
Great sites. Wonderful staff. Beautiful grounds. And Daniel who runs around in a golf cart is super sweet. Lots of great attractions around and lots to do at the campground for adults and kids. I will definitely be coming back.
Very clean, very respectful staff, friendly staff. Sites are large and spacious. A lot of activities are provide such as mimi gold, huge size chess game, volleyball and basketball court. Restrooms and laundry are very clean. One of the best campgrounds we've been to
This place is a pleasure to visit! The staff are extremely friendly and helpful from the moment you get on property. The grounds are extremely well maintained, from the clean sites, cabins, bathrooms, pool, volleyball court, playground, store etc. The bathrooms are extremely clean and well taken care of. The staff are extremely accommodating and helped with any and all questions we had during our stay. It is clear to see the pride the staff have in not only maintaining the grounds but truly wanting their guests to have a good time. You are doing a great job and your hard work does not go unnoticed! We will certainly be back.
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