Encore Winter Garden

I booked a stay at Encore Winter Garden, where I was informed that I would be charged half of the total amount upfront and the other half later. However, I was charged the full amount upfront (I should have disputed the charge but didn't). Unfortunately, my request for a refund for the excess amount charged was denied. After two months, I decided to cancel my stay due to a breaking and entering incident in a trailer two spots down and the conditions at Encore Winter Garden. This type of incident seems to happen frequently with RVs and trailers stored in this park. Additionally, there are many homeless individuals wandering through the park, which made me uncomfortable about continuing my stay at Encore Winter Garden with my family. There were also several other issues during my stay. The water was frequently shut off for hours due to water main problems, often with no notice given. When I inquired about when service would be restored, the staff offered little more than a shrug. I also noticed dog feces everywhere, and the pools were closed two hours before dusk which made it challenging when you want to enjoy them during the off season. The roads within the park are only wide enough for one vehicle on most streets, making it dangerous for pedestrians. The washers and dryers frequently charged my card but would not start, and were often out of order. Trash dumpsters were usually overflowing, with garbage piled around them. If you have the opportunity to stay elsewhere, I strongly recommend it. This park is not worth the money, and Encore does not value or prioritize its customers. Even the employees seem dissatisfied with their jobs, which is not surprising given the poor management. Learn from my mistake and consider staying at a different location if you can. ***UPDATE*** Despite a response from the owner, no actual effort was made to correct these issues.

Great location if you’re looking to go to the theme parks. Airport isn’t far either and there’s a lot of stores around you. The site was spacious enough and the staff was very friendly. I don’t like outdoor laundry rooms because they’re awkward and this one flooded really bad during a rain storm. The dog park is OK but is at least 2/3 dirt. There’s quite a bit of noise from the road with a lot of sirens at night and houses outside of the park being close that are bumping music late into the night. I would stay here again.

My family loves this rv park! We will be here close to 2 months. Amenities are great- has a gym, 2 pools, dog park, playground, plenty of washers and dryers. Grounds are kept up daily and the community is awesome. We would definitely recommend this place

Loved the location of this campground lots to do around bathrooms are super clean the lady in office was so nice nice size sites quite too we will be back for sure

It's a good RV park. However, conveniently located at the corner of Freeway Madness St. and Road Rage Psychosis Ave. Sirens & street noise to exceed 100+ db, 24-7 for your enjoyment of the tropical splendors of Florida, peace, and relaxation.