Grand Pine Cabins

First I'll start with the good aspects of our stay- the check-in and check-out process was very smooth and quick- its all done on your phone. The manager on site was very polite, courteous and responsive to our requests. The issue was the room (cabin #9, Deluxe Family Fireplace Suite) which was not clean, at all. There was dog hair everywhere, and I mean everywhere- covering the floor, on the beds, all over the blankets- it was clear the room had not been vacuumed, or really cleaned at all after the previous guests' departure. We asked the front desk to please vacuum the room again and bring us a new blanket for the kids bunk bed room, which they did, and that helped a little. We still got back home with dog hair covering every inch on our clothing (we currently do not own any pets). Aside from the dog hair, there was what appeared to be dog food left on the carpet, there was absolutely no hot water in the bathroom sink (we had to wash our hands in the bathtub), the toilet had a hard time flushing, and the one wall heater in the main room (note- there is no heater in the separate room with the bunk bed in it- it got VERY cold in there) was SO loud and made so many banging and creaking noises that it kept my husband and I up almost the entire night. On our second night we asked for a space heater (which the front desk provided) and we used that instead of the wall heater- at least it was quiet and we were able to get some sleep. Overall extremely disappointed with the accommodations. The location is great- Wrightwood is a very cute little town and the cabins are within walking distance to basically everything and only a 6 minute drive from the Mountain High snow play area which we went to with the kids and was a great time.

Very clean no-smoking cabin #6. Great view of the surrounding mountains. Short walk to restaurants, shops, stores. Good parking. Our host Jonathan was friendly and helpful. He even let us check in a little earlier than our scheduled time.

The hospitality was very welcoming, attentive and much appreciated. We brought the kids for a short over night stay too see the town and enjoy the shops and food. Our room was so awesome. We will definitely get the room with the bunk beds next visit. Eric was working the front desk and was friendly assuring we had everything we needed to make our stay comfortable.

I’m giving 5 stars on “service” as it relates to the ease of online customer experience. It was easy to Check In and Check Out. However it wasn’t apparent that there was a physical person on property had we had any issues. Perhaps they were just a “phone call” away. We had considered the possibility of not being able to access our room if the coded door lock had a bad battery. How long before someone would be there? However in any situation that might arise it wouldn’t be too frustrating when there are so many choices to go and wait until someone came to our aid. The Evergreen Cafe, The Yodler, The Brewery or The Grizzly Cafe would be cozy places to grab a bite to eat if we had any issues.

Great little place. Love the cabin rustic vibe. With all the snow around felt like a Hallmark scene. Locals were warm and welcoming as well!