Hilton St. Augustine Historic Bayfront

The Rudest Check-Out Front Desk Director We’ve Ever Experienced We spent $400 per night at this hotel. However, during check-out, the front desk person with the cashier ID DIRECTOR2 was extremely rude. Not only did he fail to greet us when we approached the front desk, but he also didn’t ask how our stay was. The front desk was not busy at all during check-out, making it even more bizarre that a director would behave so unprofessionally and tarnish Hilton’s reputation (a 4-star hotel). I hope this director was not trying to “lead by example” with such a rude attitude. If so, he certainly failed, as everyone else—including the valet staff and the check-in personnel—was exceptionally friendly and welcoming.

Loved my stay. The rooms were showing some wear but we still enjoyed. Love being able to walk out the door and be so close to everything. Also, I do wish there was a self parking option rather than the forced valet. It's expensive and I just don't like valet service in general for my vehicles. I don't care for others to drive them or possibly damage or plunder.

Stayed here during the Nights of Lights. Perfect location. Everything you need and want to see is within walking distance, including great restaurants. Had one issue when we arrived with the TV in our room not working. They sent someone to the room immediately to try to fix it. When they were unable to fix it they gave us another room and comped our parking fee. Definitely recommend this hotel.

Good location. The owner is involved with the Christmas light competition which means the property is overrun with non-guests. Luggage carts kept hitting my stool at the bar due to tight space. Moved to other end of bar. Then lady bartender asked me to move again so a couple could have 2 seats together. Left. $700 a night not worth it.

My husband and I love staying at the Hilton in downtown St Augustine. The location is in the heart of downtown and walking distance from all attractions. The Riverview is spectacular. The staff is friendly and attentive and even helped jump my car when my battery died. This is a must stay spot and you won’t be disappointed!