Holiday Inn Express & Suites Watertown-Thousand Islands, an IHG Hotel 0
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Holiday Inn Express & Suites Watertown-Thousand Islands, an IHG Hotel Introduce

Holiday Inn Express & Suites Watertown-Thousand Islands, an IHG Hotel, offers a welcoming environment for travelers seeking comfortable accommodations in Watertown, NY. Nestled at 1290 Arsenal St, the hotel provides easy access to local attractions, dining options, and essential services. With its modern design and attention to detail, this property ensures a memorable stay for both business travelers and leisure guests.

Guests can enjoy a range of amenities including:

  • Complimentary Breakfast: Start your day with a variety of hot and cold options, including pastries, fruits, milk, and more.
  • Express Check-In/Out: Streamlined processes for efficient arrivals and departures.
  • 24-Hour Fitness Center: Maintain your routine with modern exercise equipment.
  • Computer Station with Printing Services: Stay connected with free printing services available.
  • Open Dining Area: A spacious area for dining or relaxing.

The hotel also offers a clean and quiet atmosphere, with well-maintained rooms and a 24-hour gym. While the pool is available, it’s advisable to check its specific amenities during your stay. The property is conveniently located near several restaurants that remain open late, providing easy access to dining options within a short walk.

Customer Feedback:

  • Cleanliness and Comfort: Guests appreciate the SUPER clean rooms and the luxurious feel of the hotel’s interior.
  • Friendly Staff: Helpful and welcoming, the staff ensures an enjoyable stay with thoughtful attention to guest needs.
  • Convenient Location: Ideal for exploring local attractions and businesses, with easy access from major exits.
  • Amenities: Praise for the computer station, printing services, and open dining area adds to the hotel’s appeal.

Please note that this property is not pet-friendly, so guests are advised to confirm policies before bringing any pets. For emergency contacts or additional information, please reach out directly via phone: 1 315-779-1234.

Location

Customer Reviews

4.0
590 reviews
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Imani Cooper
Dec 13, 2024

Very nice hotel. Complimentary breakfast at decent time - not too early to miss. Great location …near all stores, restaurants and right off the exit. Night friendly staff and manager. Just wish you all were pet friendly maybe with a fee Add it to the site though that you aren’t pet friendly to prevent customers bringing their pets . I wasn't aware but, appreciate management accommodating the one night and informing me of the rule for future stays

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A “Squid”
Nov 21, 2024

SUPER clean, GREAT breakfast (all sorts of hot,cold and dry foods , fruits , milks ect!! ) . HELPFUL AND SUPER FRIENDLY STAFF. I loved my stay here, they even have a computer station that you can print all you want, open dining area incase you are antsy at night and need to sit outside of your room . Felt like a luxury hotel, it’s very beautiful inside and all throughout. LARGE HOTEL by the way, Gym was decent, didn’t check out the pool but it’s open 24hrs! No one bugged me , and it was nice and quiet, even was asked which level I’d like. How thoughtful. Oh and by the way there’s several restaurants open late within a 2-3 minute walk.

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Nuala Kelly
Sep 07, 2024

We have stayed many times in the past years. Never been subjected to such poor service at the front desk. Reservation, member but treated as if we weren’t welcome to check in. Long form to fill in, no greeting. Room not as clean as in the past. We will stay at the Marriott next time.

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Andre B
Aug 10, 2024

Rooms are clean and the staff is very nice. The rooms on the 2nd floor 204 & 206 to be exact are right above the pool pumps which make a terrible low frequency sound. We had trouble sleeping because of this. The 2 rooms we were assigned actually had supplied ear plugs in the rest rooms which I could only imagine was due to previous complaints. If it wasn't for this, they would have received 5 stars.

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Dolores Varga
Jun 22, 2024

We stayed here for one night and my husband declared this as one of the best showers he has ever taken! The mirror never fogged up, the water pressure was great and the temperature was easy to control. The room was spacious but the pillows were spongy but I'm particular when it comes to pillows. My only real complaint was the lighting in the room. They either need brighter bulbs or more lamps. The location was perfect with so many stores and restaurants nearby