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Horseshoe Bend Campground SML Introduce

Horseshoe Bend Campground SML, located at 495 Ponderosa Dr, Wirtz, VA 24184, is a campground and RV park serving the Smith Mountain Lake area. You can contact them at (888) 437-4808 or +1 888-437-4808.

Recent customer reviews indicate significant concerns regarding the campground's management and facilities. Several reviewers have expressed dissatisfaction with the recent changes in management, citing a near doubling of rental fees. Additionally, concerns have been raised about the safety of the docks.

Specific complaints include allegations of false statements regarding campground improvements and issues with dock rentals. One reviewer, who has been a long-term visitor, noted a marked decline in the campground's quality.

Furthermore, several reviews detail negative experiences with customer service, including allegations of misrepresentation of site conditions, particularly regarding sewage hookups and site sizes. There are also reports of unhelpful and confrontational behavior from staff, including attempts to fit large RVs onto unsuitable sites. One customer reported a very poor experience and indicated they would not return.

Potential visitors are strongly advised to carefully consider these reviews before making a reservation. It is recommended to contact the campground directly to verify current conditions, pricing, and policies. It is also important to confirm site suitability for specific RV sizes and to inquire about dock safety measures. Due to the reported issues, exploring alternative campground options in the Smith Mountain Lake area may be prudent.

Location

VirginiaFranklin CountyWirtzPonderosa Drive

Customer Reviews

3.0
16 reviews
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Pat Forren
May 20, 2024

Rent has almost double since new companies hav taken over. It's not safe on the docks. Lots of false statements about improvements. Rented half my dock. I could go on and on. I have been at this site for over 27 years. An, things have changed!!

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lemonhead *
Jul 16, 2023

1. The lady lied on the phone about the sewage and the spot. 2. She wasn't there when we got there. 3. She wanted us to park the 31f rv on a 30ft space with a sharp drop. With no sewage hookup and no place to park. 4. She had a real nasty attitude and got real ugly with us. When we pointed out all these problems. 5. We will definitely find a different campground.

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Dale Head
May 11, 2024

Not REAL SURE WHAT'S GOING ON THERE???RENTERS HAVE TO SHARE THEIR FLOATING DOCK??????!QUIT DON'T UNDERSTAND THAT,ITS ONLY AND THIS IS GENEROUS 5'X8' !!!DONT GET ME WRONG,GREAT ATMOSPHERE,GREAT OCCUPANTS!!!!!! I KNOW I WOULD NOT SHARE MY DOCK..... THAT'S JUST MY OPINION.IF IT OFFENDS ANYONE TALK TO YOUR PASTOR ABOUT IT!!!

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Christopher
Sep 06, 2023

Have a guy on entrance lot 1 who made me and my kids uncomfortable he grabbed my wife on rear said his name is Jimmie we won't ever be back as long as that man is there his dogs scared my kids something needs to be done before me or my family think of coming back there ever

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David Henki
Jul 15, 2022

Been having a hard time getting an answer from management. Been trying for three weeks left numerous messages and now mailbox is full. When I talk to site manager I'm told I don't know what to tell you.