Ingliston Country Club & Hotel

We had a most enjoyable stay for 2 night's to celebrate Hogmanay!!. Room's were comfortable and spotlessly clean. Reception Staff were very welcoming ,friendly and extremely helpful with changes to our booking. We enjoyed lovely Scottish Breakfast in the Dining Room. Food and service was excellent . Dinner on our 1st night was most enjoyable and food and service was excellent. Gala Night was a wonderful experience!! Food,Service, atmosphere and entertainment was great. A most enjoyable time was had by all. Thanks to everyone at Ingliston fir making our stay so enjoyable.

Brought our little boy to see Santa today. Absolutely amazing! He loved every minute of it. Very well thought out and personal. The girl Holly Holiday knew his name and Santa was very welcoming had a chat with our son and made it all very magical. Also a great gift which my son loved! 5 stars from us.

Booked a 3 bed log cabin with my family to celebrate my Wife’s birthday. When arriving at the hotel to check in the reception team were very helpful, however when we reached the lodge the standards were shocking to say the least. We entered the lodge, quickly reviewed the facilities, and found the following: Air fryer was disgusting, it looked as though its needs replaced or could have done with a good clean. We looked at the crockery, the first bowl we tried to use, was filthy and not cleaned. We opened the fridge and the shelves were absolutely disgusting. Due to the poor condition, the only use for it was to keep our juice and beers cool, you could not have used it for any fresh foods. When entering the rooms the en-suite toilet door was broken and wouldn’t close due to the lock being missing from the door. The en-suite sink was blocked and backed up anytime you run the water to the point of overflowing. The main toilet seat was broken and the stain on the carpets would turn your stomach. Later in the evening we decided to use the Hot Tub and Sauna, firstly the lighting was very poor, the walkway had no lights, we had to rely on our mobile phone lights to allow us to get the the Hot Tub safely. Furthermore, my daughters boyfriend had flowers delivered to reception and the hotel staff mentioned they would have them delivered to the lodge for 8.30am. There were several attempts at calling the reception however at no point did anyone answer the phone and he eventually had to make the journey to the reception to collect them himself which took the surprise element away and left him feeling disappointing considering all this was planned in advance. We booked Palamino’s restaurant and the food was nice, however when we ordered our desserts one arrived promptly and the second one was over 20mins. When we asked why there was a delay and were told it’s coming from the kitchen; eventually 25 mins later we decided to cancel the dessert as it still hadn’t arrived. The cost of staying certainly does not reflect the 5 star Luxury lodge doesn’t meet the standards that’s advertised. I certainly would not recommend this to any family and friends.

Stayed here for just under a week. Stayed in the hotel for part of the trip and the lodges for the rest. The grounds are absolutely stunning, the hotel was very clean and felt updated. Seeing and interacting with the horses was such a plus! The shower in the hotel room was great, a decent size and had fantastic water pressure. The standard room was a bit crowded and the beds were horribly uncomfortable, along with the flat pillows. The lodges (we had two) were very nice, roomy, clean and felt very private. The beds in the lodges were also uncomfortable and the pillows were the same flat pillows. The showers in the lodges were awful. Hardly any water pressure, and our other lodge couldn’t get hot water. We managed though and enjoyed our stay regardless. Breakfast was a great plus, but wish there were rotating options. Even changes to the options (such as scrambled eggs vs fried) Both the hotel and lodges could use some improvements in the bed/bedding department. There is laundry in the RV park, but it took most of the day to do a load. 1. Because there is only one washer and dryer, and 2. Because the dryer was absolutely awful. Had laundry drying for over two hours and it was still very wet. More washers and dryers would be a great improvement, along with laundry soap and products available for purchase. As for the grounds, it would’ve been great if there were a few vending machines. For snacks, drinks-water, personal products(chapstick, bandaids, feminine products) and even the laundry products. Even a little lobby store with these things would be so nice. Being located out of town, there aren’t many close stores without getting a taxi. Over all, was a great place to stay, with their own restaurant option which is delicious. Would stay again.

Took my neice for lunch today. She loved it. Was very impressed. I haven't been in a while and had forgotten just how nice it is. Will definitely be back sooner rather than later. Food was excellent as was the service. Very attentive but not overbearing staff.