InTown Suites Extended Stay Bowling Green KY

The place has bed bugs and cockroaches. I asked for my money back and they denied me. I would not bring a child there if I were anybody. They were so rude and disrespectful and told me I would not be getting my money back and I recorded the woman I was talking to. Don't go there unless you want to get bed bugs and lose all your all they care about is getting money and will not give it back I would not even stay there for one night because of how bad it is. The pictures that they have on their website is not correct. It does not look like that. I will post pictures of what the rooms actually look like.

Haven't stayed there at all. Paid for the room tried to get a refund they told me I had to wait because they are not opening on a Sunday. And only their managers can do it. The gentleman I talked to was incredibly rude and talk to me like I was a child. Told me he's not going to tell me anymore he's only going to tell me this one last time that the manager has to give the refund. If you're looking for a polite place to stay don't stay here.

I want to edit my previous review. They seem to have done something to tweak the internet issues. Previously it wouldn't stay on. A light gust of wind or sprinkle if rain knocked it out - but now it seems to stay on. Albeit not very strong internet, in our technological age, it seems a business would have a super-strong speed~but I am now very grateful that it stays on and doesn't wear out my mobile hotspot. There for awhile I thought I was growing a third eyeball from it constantly on all the time! But that's cleared up, so that's a relief! There does some to be better maid service since we first came. A couple sweet girls. They'll even let you vacuum with their device if you happen to be present when they come by. They also have a really sweet night manager gentleman who is very kind and understanding. The maintenance man is awesome. He totally gets an amazing amount of stuff done with what he has to work with. There's still some issues with people smoking in their rooms. Thank God it doesn't get into our room. However, going to the parking lot anytime we leave, or going to the laundry room or vending machine ...we have to walk through a WALL of smoke because the stairwell is at that end of where the smokers must be staying. Absolutely intense pocket of smoke. My youngest son had issues with RSV and severe allergies as a baby so he's always sensitive ever since. I literally tell him to hold his breath when walking out...I shouldn't have to do that. But some people here just do not respect other people at all. And I guess MGMT doesn't know or maybe they can't pinpoint who is actually doing it. But we don't have any problems with bugs. They also have fixed the mold issues and the internet shutting off. 🙏🏻 Our stay ends in just over another week so we've been grateful. I would just be careful if your allergic to cig smoke.

I have stayed at Intown Suites many times over the years, and some are definitely better than others. Here's what I've found at the Bowling Green location: Both of the ladies at the front desk have been super nice and helpful. I rented a traditional room which is cheaper, and I understood ahead of time that the furniture and furnishings would be older and more used. The room was basically clean, and after one week, I have not seen a single bug, and believe me when I say that I am actively looking for any. When I reported that there was a leak around the toilet, the maintenance man came the same day. He was very nice and explained exactly what he would need to do to fix it. The laundry room was clean, although small, the machines worked well. Housekeeping staff have been friendly and helpful. Overall, my experience so far has been positive. My only concern is the condition of the microwave. It looks like something may have overheated in it, and the paint on the inside is chipping. I will mention that to the office today and see if they have a solution for that because I will be here a few more weeks. Update: The office ladies addressed my concern about the microwave with kindness and immediate support. The microwave is to be replaced. Thank you so much. The location is right off I-65 and close by to some great restaurants and Greenwood Mall, which is a very nice mall. Also, I have not seen any unsavory characters hanging around. I feel reasonably safe here. If you need an affordable extended place to stay and you don't mind being a decent guest, then this is the place for you.

The room overall was nice and spacious for handicap. But the bathroom shower wasn't made for a handicap person. I had trouble trying not to step over the shower curtain many times but with the tub being so narrow there's not much you can do and I've had a couple times that I've slipped and fallen bc of it. I hope they do get that problem fixed