Jacob Lake Inn

This place was a very pleasant surprise. Tucked away in the trees offers a very peaceful getaway.The rooms we very clean and offer a lot of space. They have extremely nice towels and nice bath products. The only negative experience we had is the group staying in the hotel, I believe it was a Christian youth snow camp. It was noisy until two in the morning and the best part is they were bouncing basketballs in the room right above ours. This is definitely not the resorts fault in anyway and they were still so nice and gave us cookies on our way out because they felt so bad. Fa was at the front desk and she is amazing!! Not only does she always have a big smile on her face her personality, friendly attitude and knowledge of the area will definitely have us coming back for another visit!! All In all excellent resort and even if your not staying swing in for a cookie you will not be disappointed!!

I usually don’t leave a negative review…. the beginning of our service at the cafe was stellar, our salad comes out quickly and was great! I saw several people with burgers that were cooked to perfection.. but after we ordered we kept being told our food would be out soon…. 45 minutes later and a new server later and our food finally came out. Our fries tasted like they’d been under a heat lamp for 45 minutes, the hamburger was way over cooked. Green beans were somehow dry and way over seasoned. Salisbury steak was way over cooked and extremely dry, I ordered gravy that didn’t come out with my meal. When I finally got the attention of the waitress, she brought what looked like a lump of warm bacon grease and chunks bacon fat that was somehow sweet… Don’t waste your money or time!

My wife and I stayed here one night recently as a launching point for seeing the North Rim. It seems that the property has evolved over time with cabins, a motel and now a hotel component - we stayed in the hotel. The accommodations were suitable and clean, but pretty basic and rustic in nature (no fridge or mwaves). The front desk and other staff were very friendly, helpful and outgoing. There were areas outside the room to sit and enjoy the scenery but ours had brush overgrown and so we couldn't really appreciate that feature. The Inn has a Cafe, convenience store and gift shop. The food we enjoyed was tasty but we felt a little pricey - breakfast was like $45. In terms of the location and accommodations and such this property is probably a pretty good option, but if you are used to traditional chains like Hilton or Marriott this will not be up to those standards. We would most likely stay here again if on a short visit to the North Rim. My official rating is 3.5 stars but not feasible and I cannot get to 4, so rating a 3.

Whatever you do, DO NOT stay in a cabin. We booked a cabin for two nights and they didn't tell us that the one we got has shared walls with another cabin and the walls were paper thin. We could hear the other people whispering, not to mention they had a dog that barked at everything. It was also kind of gross on the inside. Luckily, they had a room available and we were able to switch, otherwise it would have been a complete nightmare. Highly recommend staying somewhere else. I felt like it was expensive for what they were offering and they could get away with it because there isn't a lot of options nearby. The staff was really friendly, that's the best they have going for them. For the restaurant, they would overcook breakfast, but the sausage was good. For dinner, I recommend the Chicken Pot Pie. If you need a bite, it is fine here but I don't recommend staying here, especially in a cabin.

My husband and I stayed 2 night in the hotel section of Jacob Lake in order to visit the North Rim of the Grand Canyon. It is a great location and beautiful setting, nestled in pine trees. They even have a nature trail. You can rent a cabin or room, with rates that are very reasonable. Close to the Park but far from the maddening crowds! The food in the restaurant is EXCELLENT, a diverse choice, and cooked as you wish it to be. Service is also sterling, from check-in to food to the nicely stocked and arranged gift store personnel. Everyone was sincerely friendly and helpful. Highly recommend it, and if we make another trip to the Canyon, we'll stay here for sure!