Lake Arrowhead Chalets

We loved it here! Stayed in room #314 Cleanest rooms we have ever stayed in. And going to the shops and grocery store is highly convenient. -Being able to access game boards at our own discretion and risk would have been nice.... Considering that option was removed for us because of (COVID). Guests should be able to decide their own risks of playing board games. - The controller didn't have batteries for the DVD player... We managed to press the button on the DVD player itself. And we only watched DVDs for one night so there was no need for us to request batteries from the office. We were quite comfortable. And we had the best experience.

We had a very nice split level with three bedrooms. Perfect for an extended family vacation. Decent size kitchen and large dining room table. Lots of fans to help keep it cool on warm days. Nice mountain location close to the lake and the village. Just wish there were some kind of sidewalk to get there. Lots of great hiking trails nearby.

The chalets were nice if a little dated. The main problems were check in and check out. I felt like there was a little attitude when I asked to get the check in paperwork done earlier than the 4 o'clock check in time. I just wanted the paperwork out of the way ahead of time. But that was a minor hiccup and everything was done. The real problem was checkout. All paperwork said that you had to checkout by 10am. I was told to leave everything on the dining room table, and to call the main office. When I attempted to do this, I was routed to an answering service since the office didn't open until 10am and I was checking out a little early. The answering service refused to take a message or help out in any way. The manager later let me know that I didn't have to call in at checkout, I just wish the paperwork reflected that change in their policy. Other than those issues though, the stay was nice and you really can't beat the scenery.

The location is so convenient. Close to the Village and easily accessible. The rooms are private, clean, and really nice. They supply everything you could possibly need. We have loved our experience and will definitely be back.

Lovely place to stay. Beautiful view. My only complaint is the non-existent wifi on Friday night from 6pm to 10pm...there is not enough to accommodate all of the guests streaming movies.