Lake Powell Resort

I love Lake Powell. It's a very special place to me and my heart. I came here to heal while having leukemia. This time was more important. I came here to try and heal after the tragic loss of the love of my life. My beautiful daughter. It's so beautiful and quiet. I can sit there for hours. When the season starts, there is so much to do. Kayaking, paddle boarding, etc. The water level is extremely low, which is unfortunate. They need rain. And in season the fresh water is so clean and leaded with fish. You could be out there for hours. I love getting lost out there. It's a must visit!

Our reservation was December 28-December 30, after a long day at Zion, we finally arrived to Lake Powell Resort approximately 7 pm on December 28, 2024. We were told by the front desk agent that the hotel was completely sold out and all they had left was one King Bed room but it should still have a view. So I was cool about it and was like oh okay it's for sure a full view right? (I just wanted my anniversary to be perfect, and I was hoping that when we wake up to see the sunrise my partner can see the view and be mesmerized) The front desk was like "yes." When we arrived to our room we noticed that we're on the ground floor and the pool with trees are in front of us, so we called and asked if it's for sure a room with a view, I mean of course it's dark so we can't see anything but we just wanted to make sure before we settle in. She said yes but if we want they can switch us out to the room that we actually book the next morning. We were satisfied with that response so we were like okay great thanks! We woke up the next morning, and just what we expected we couldn't see the view so we had to walk out to the front of the pool to be able to see the view that we longed for like in the pictures, we weren't mad we were just mesmerized because it's beautiful! Plus we thought that the hotel was going to take care of us. We called in the morning approx 7:30 AM and spoke to a gentleman and he was so nice about it and promised that a room with two queen beds with a view will be available later on he said he will have to call back during check in time and he will call our cell phone on file, and he was nice enough to offer a $40 partial credit since we spent 1 out of 2 nights in a room that we did not book. We accepted that offer. And we repeatedly confirmed, $40? he said yes. We were cool with this and we went on with our day because we had a tour at the Antelope Canyon anyways and we had a blast. We came back and it was around 3pm, we still haven't heard anything from them. We literally wasted a whole day already and wanted to come back to our hotel room and want to just enjoy our last night with the view we paid for. So we called the front desk again, this time a female lady answered and she said well the room we are currently in is a room with a view supposedly, but it's handicap accessible, but she ALSO agreed that we have an obstructed view due to the pool and trees between us and the view of the lake.....so she told us to pack up and meet by the pool to retrieve our new room key. We then confirmed with her about the $40 partial credit if it was processed, she said yes he did process that earlier. And please note we confirmed 3 times that it was 40 DOLLARS, NOT PERCENT, DOLLARS. We finally made it to the room we booked with two queen beds and the view upstairs was OUT OF THIS WORLD. IT WAS beautiful. made me forget everything that's been going on and it was worth waiting for even though.....we only had like 3 hours of the day left to enjoy this view....... The next day we checked out and we felt like even though the time we had in the correct room was short but the hotel made it right and we had the view and we were happy so we left to go hiking at Zion National Park once more. That is when I chat with orbitz, and asked them if the $40 credit was processed. First off, they called Lake Powell Resort just to find out they didn't process the credit yet, but they lied and said it was 40% percent of the resort fee only.....which equal 7 dollars, when my total for two nights was almost 470? So you will refund me 7 dollars for the inconvenience you have caused....? And we repeatedly confirmed verbally 40 dollars, not percentage. I thought Lake Powell took care of us and turned the whole situation around.....I am deeply disappointed.

Lake Powell Resort is great! The views are fantastic. The food and people are top notch. Our room was dated with only room for one person to sit, a tub that was not set up to take a bath and no counter space in the bathroom. We did enjoy everything else. Is booking, ask if they have updated rooms. Other than our room, I would highly recommend.

This place is not worth the expense. For the price you pay for a room you are given Motel 6 quality. We had a Junior Suite, with a King Bed. A lovely view of the parking lot, not the lake. No elevators for those people who are injured and can't climb stairs. So if you get a room on a higher floor. Good luck! The bed in our room squeaked so badly that it was hard to sleep. The bathroom had a terrible tub and no lights. The AC units are old and don't make the rooms cool, just bearable. This resort is pretty far out of town, so be prepared to stay there and eat at their expensive restaurants. The Lounge is ok. Get a table here and avoid the steakhouse. You can get the same things for less and the wait staff and kitchen all work together. So the other steakhouse isn't worth the wait or reservation. I would never come back unless this place is redone and worth the cost. Terrible waste of money.

Additional charges. Be careful booking this place. Even though I booked it directly from the web site, after living they charged me by $32.04. Called to resort and they tried to convince me I booked it somewhere else and it’s a fee. Staff are rude. Overall it’s very old hotel and definitely overpriced. Old furniture and no screen on the patio door. Not even proper lock. Definitely not worth its price tag. Pool is not working.