Little Rock North / Jct. I-40 KOA Journey

I must give KOAs kudos for their exceptional parks. They are very clean with nice amenities. The North Little Rock was no exception. Larry and his wife were warm and friendly at check-in. Larry goes the extra mile and guides you to you spot. If you travel with dogs, as we do, the pet areas were clean and tidy. We will definitely stay there again when our travels bring us that way again.

I should have read the reviews first, but I’ve always had good experiences at KOAs and assumed this one would meet the same high standards. Unfortunately, I was wrong. In hindsight, the 2- and 3-star reviews were generous, given the reality. First, a woman called me before our arrival to say she was moving us to a different site to save us $6. That sounded fine at first, but when we arrived at our gravel site, I noticed it wasn’t the concrete slab I had reserved. When I asked about it, I was told their concrete sites don’t accommodate 30-amp setups—only 50-amp. I explained I had a 50-amp adapter, but they claimed none of their sites allowed adapters. I’ve never heard of anything like that before—it’s absolutely ridiculous. I guess that’s where my $6 “savings” came into play. Once we got to our site, the problems kept piling up. The air reeked of marijuana from the moment we arrived. This is not a family-friendly environment, and we were uncomfortable with our minor child being exposed to second-hand smoke. Most of the campers at this KOA seem to live there full-time. It’s clear their RVs haven’t moved in a long time. The entire place feels run-down, with old picnic tables tossed into corners. Our table was filthy—I wouldn’t even sit at it, let alone eat there. This KOA is a far cry from the standards I’ve come to expect, and corporate should consider removing its name from this location. The WiFi didn’t work at all. When I called about it, the man on the line said it “does that sometimes,” allegedly rebooted the router, and told me to wait 20 minutes. That didn’t solve anything. The cable was awful—one moment we had 8 channels, and the next, none. I ended up having to tether my cell phone to stream TV. Noise from the interstate was unbearable. I’ve stayed at plenty of places near highways, so I’m used to some background noise, but this was extreme. I couldn’t sleep at all the first night, and on the second night, I had to wear earplugs. Lastly, the staff were hit or miss. Cindy and Rob were unfriendly and rude, but there was a younger couple working another shift who were polite and helpful. They were the only bright spot in this entire experience. I strongly recommend staying far away from this KOA. It’s not worth the hassle or the disappointment.

Do not use this campground as a stop over. We will be travelling home from Texas and were supposed to stop at Little Rock KOA junction I40 on route for a 1 night stay. We understand that no refund is given within 7 days even due to nature but the weather will be exceptionally cold and potentially not safe. The owner did not consider our individual circumstances when I called 3 days in advance yet it was within their authority to make a consideration and provide a refund. They choose not to be flexible or supportive. We will no longer book KOA camp after this experience.

Very run down, not KOA quality that I'm accustomed to. Dirty half painted picnic tables, ground caving in everywhere, old rundown campers and abandoned vehicles. I literally parked where they told me to park then they came and complained where I parked our extra vehicle. Absolutely nothing like the pictures on the website. Extremely Disappointed!

This was one of the Best KOA's I've stayed at. The staff was really nice. The sites were spacious. Full hookups. I would definitely come back to stay.