Livingston / Paradise Valley KOA Holiday

We were so looking forward to this KOA campsite.....then..... It would have been better if we could have gotten the site we reserved by calling this business directly months in advance to ensure that we got a back in site on the river.. When we arrived, we were informed that all of the back in sites on the river were already reserved, so they put us in a spot, 55, which was squeezed in between the cabins. Besides the fact that the water and electrical outlets were set up on the opposite side of the trailer, while the sewer connection was right, we had to walk through the cabins to get to the river. Even our KOA representative who escorted us to the site said this was an awkward site. Oh well, only one night, I guess.

I tried to work this out with the campground before coming here to post. The bathrooms were not clean, and the septic tank was apparently overflowing based on what staff told me and the smell permeating from the main bathhouse. The urinal was non-operational and covered in a trash bag, so people were urinating in the limited number of stalls and making a mess. Then that bathroom was shut down and everyone was directed to a small number of other individual bathrooms (just 4 or 5 for everyone), which were constantly flooded and had residential toilets that were clogged 50% of the time. I could not find a bathroom to use most time I needed one. I'll spare the people reading this review with any further visuals. The staff was awesome and kind and understanding. This is not a complaint about them. This is just about the owner/management. The location is also amazing along the river, although there is just really one point of access. I made an effort to contact the owner to ask for just a partial refund for two nights, and I was initially denied and then offered a single night refund (the cheapest of the three nights, too). I appreciate the gesture but that is not enough. All of these issues are avoidable with maintenance and the rates are high enough to be able to maintain the septic tank and bathrooms. The owner also avoided talking to me directly despite my several calls, always using a staff member to relay the message. I found that odd given the particular issues here and the health code implications. I truly wish that this could have been worked out. This is the first time I've had to file a credit card dispute because the services received were not close to those promised. The only thing I expect from a corporate campground is clean bathrooms. That is what you pay for, because there are a ton of other options if you don't care about that. That is literally 90% of the expected service. If bathrooms are not functional everyone in the campground should be refunded.

This was probably the worst campground we have ever stayed at because for barking dogs. The worst one belonged to an employee. Don't pretend you don't know your dog barks basically non stop! The road in is horribly rough. They tried to put us in a dirt site down a hill and it was supposed to rain. We have a 38 foot diesel pusher Class A. No way was that going to work. The site they put us in just barely worked. The area is beautiful and the location on the Yellowstone River is nice. We probably wouldn't stay there again. Go closer to Gardner.

This is going to be a "do not return" campsite for me. The staff were wonderful, but the campsite we were assigned was literally 5 steps from another site which was 5 steps from another site. All three campsites were shoved into a small space right by the Pavillion. 3 dogs, 2 sets of children and we were all complete strangers. I go camping to not be right on top of someone else. Neighbors across the way were very loud even after the 10pm noise cut off. Unable to sleep because of how loud they were. Took a drive around before we left and other campsites had more space between them, but not much. I guess if you like getting up close and personal with complete strangers and stepping in dog poop this KOA is for you

Was former employee here, great assistant manager and Manager. Ally and Jorden always sweet and kind people always made you feel at home and would help with anything you needed. Highly recommend working here. Very amazing views and fun atmosphere

My mom used to bring my sister and I here often when we were younger. This was the first time I was able to bring my children here (also the first time I’ve been back since 2013) and gosh it’s just as I remembered it’s so beautiful and peaceful. We got to enjoy all the rain storms and it was so relaxing especially the sound of the rain on the cabin roof. I seen a lot of reviews complaining about the road coming in- I was ready for a nightmare but nope, just your average dirt road, we had absolutely no issues on it. We can’t wait to plan our next trip 🥰

Quiet, wide open spot with an amazing view of the mountains and full moon. Cold at night but peaceful. No noise, no lights—just nature.

Glorious nature with thoughtful people who are kind enough to leave us alone to enjoy the peace and beauty. Always helpful when needed.

Not what I expected from a KOA. Access to the river is great. Sites are nice and have plenty of room. My only complaints are the amount of unserviceable washers and dryers, the amount of spiders to humans in the bathroom, no hooks or benches in one of the bathroom/shower combos x7 days, the pool needing minor and when we arrived major repairs, only one dog park and the employee that arrived at my campsite drunk and/or high on their day off and felt the need to invite themselves onto my camping site and encroach on my personal space with my family. Due to the employees complete lack of decorum my family had a hard time enjoying the remainder of our time at this campground. Had it not been for the cancellation policy we would have left the next day. Despite the easy access to the river and Yellowstone, I expected more from a KOA branded campground. Probably fine for a day or two but not for an extended stay. There is absolutely no way I would stay at this KOA again.