Malibu Beach RV Park, located at 25801 Pacific Coast Hwy in Malibu, California, USA, offers RV camping with mixed reviews regarding its customer service and communication. As part of the Campgrounds & RV Parks category, this park provides a coastal setting but has received contrasting feedback from guests.
Malibu Beach RV Park offers the following features and services:
However, it is important to be aware of the following potential challenges:
Guests have provided contrasting reviews of Malibu Beach RV Park. While some praised the staff's handling of the Palisades fire evacuation and the park's clean facilities, others expressed extreme disappointment with the lack of communication and professionalism, particularly regarding refunds during wildfire events. The inconsistent customer service experiences suggest that potential visitors should be prepared for varying levels of support.
Malibu Beach RV Park is suitable for individuals seeking a coastal RV camping experience in Malibu, CA. However, potential visitors should be aware of the reported communication and refund issues, especially during wildfire events. Visitors can expect clean bathrooms and a location on the Pacific Coast Highway, but should consider the inconsistent customer service experiences.
For inquiries, you can contact Malibu Beach RV Park at:
Phone: (310) 456-6052
Mobile Phone: +1 310-456-6052
Address: 25801 Pacific Coast Hwy, Malibu, CA 90265, USA
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
RV camping
RV electric hookup
RV sewer hookup
RV water hookup
Hiking
Camping fee
Credit cards
Debit cards
Credit cards
Playground
Free parking lot
On-site parking
Dogs allowed
From making my reservation, to being evacuated for the Palisades fire, to requesting a different site and making fair financial accommodations for the time spent while evacuated from the park, the staff went over and above to take care of us and provide a great experience. Everyone was friendly, flexible and professional. The overall condition of the park is great. The bathrooms were virtually spotless. Bottom line, it was a very pleasurable experience for the entire 2 months (it wasn’t their fault we had to evacuate). I was very thankful they proactively made the decision to evacuate the park due to the forecasted high winds. It turns out the Palisades and Malibu fires started about 4 hours later, blocking the south bound PCH. We will be returning next year for another 2 months. Hopefully, with no fires this time!
Review for Malibu RV Park I am extremely disappointed with the experience I had with Malibu RV Park. I had a reservation for an anniversary weekend, but unfortunately, wildfires struck the area. While I completely understand that natural disasters are beyond anyone’s control, what I cannot accept is the park’s complete lack of communication and professionalism in handling the situation. Despite multiple phone calls and repeated attempts to reach out, I received no response from the park. No updates, no courtesy calls—just radio silence. When I finally managed to speak with Saul, who claims to be the highest authority on the matter, I was met with nothing but excuses and vague explanations as to why a full refund could not be issued. Instead of offering solutions, transparency, or even basic empathy, Saul deflected and provided no meaningful assistance. To make matters worse, when I asked for information on escalating the issue, I was told that the owner’s name is Leslie, but no further details were provided. The lack of accountability and customer service from this establishment is appalling. In a situation where clear communication and support should have been a priority, they failed miserably. I would strongly caution anyone considering staying at Malibu RV Park. If this is how they handle guests during challenging times, I can only imagine the level of service on a regular day. I will never be returning, and I strongly advise others to think twice before booking here. I would highly recommend the Huntington Beach RV park. Staff was so informative and cared about the customer experience.
Excellent place to stay. Very helpful and kind. Excellent view and a great price for the location. I would definitely stay again. We stayed here after the fires and had to leave early bc of the incoming rain storm, the areas around us was being evacuated and they offered to refund us for the night.
this was a great place with an ocean view! we Tesla camped so booked place with hookups. View was awesome. store was nice with good variety. best of all, staff was kind, helpful and friendly! bathrooms were very clean, showers were spacious and very clean. plenty of hot water. no complaints at all!!
Malibu Beach RV Park is an absolute gem! The location is unbeatable, perched on a bluff with breathtaking views of the Pacific Ocean. We stayed in an ocean-view site and woke up every morning to stunning sunrises and the sound of waves. The park is immaculately maintained—clean bathrooms, secure facilities, and well-raked sites ready for each new guest. The amenities are excellent, including full hookups, a general store with essentials, and convenient access to nearby attractions. We loved being able to walk to the beach and a charming seafood café. For nature lovers, there are hiking trails nearby, and we even spotted dolphins from our site! Yes, it’s a bit pricier than some other parks, but the peaceful atmosphere, friendly staff, and unbeatable scenery make it worth every penny. Whether you're here for a weekend getaway or an extended stay, this park offers a perfect escape. We'll definitely be back!