- Pine Cliff Resort
- Campgrounds & RV Parks
- Illinois
- LaSalle County
- Sheridan
- Campgrounds & RV Parks in North 4351st Road
- Mallard Bend RV Resort
Mallard Bend RV Resort Introduce
Welcome to Mallard Bend RV Resort, located at 2838 N 4351st Rd in Sheridan, Illinois. As part of the Campgrounds & RV Parks category, Mallard Bend RV Resort offers a scenic camping experience with riverfront sites and various amenities. However, potential visitors should be aware of reported service issues. You can reach them at (815) 220-5011 or +1 815-220-5011.
Mallard Bend RV Resort is known for its beautiful location, particularly its sites along the river, which offer ample space and scenic views. According to customer reviews, the campground is clean and features a pond and a heated outdoor pool, providing recreational opportunities for guests. However, the resort has received significant negative feedback regarding its customer service and accessibility. Multiple reviewers have reported difficulties contacting the resort, with unanswered phone calls, unreturned voicemails, and no responses to online reservation attempts. The access road to the park is described as very bumpy, with potholes and a washboard surface, making it challenging to navigate. Additionally, visitors have reported finding the office unattended during regular business hours, even on a Friday afternoon. The owner has clarified that the resort is seasonal, which may explain some of the unresponsiveness, but this information was not readily available to potential guests. Overall, while the location and amenities are appealing, the service and accessibility issues are significant concerns.
Here are some key features and considerations:
- Scenic Riverfront Sites: Spacious sites with beautiful river views.
- Clean Campground: The campground is generally clean and well-maintained.
- Heated Outdoor Pool: A heated outdoor pool is available for guests.
- Pond: The campground features a pond.
- Service Issues: Reports of unanswered phone calls, unreturned voicemails, and no responses to online reservations.
- Rough Access Road: The access road is described as very bumpy with potholes.
- Unattended Office: Reports of the office being unattended during regular business hours.
- Seasonal Operation: The resort is seasonal, which may affect responsiveness.
- Lack of Communication: Visitors have expressed frustration with the lack of communication from the resort.
- Location: Situated in Sheridan, IL, providing access to riverfront camping and outdoor activities.
Mallard Bend RV Resort offers a potentially enjoyable camping experience with its scenic riverfront sites and amenities. However, the reported service and accessibility issues are significant drawbacks. Potential visitors should be aware of the challenges in contacting the resort and the rough access road. If you prioritize a scenic location and are willing to accept potential communication issues, Mallard Bend RV Resort may be suitable. However, those seeking reliable service and easy access may want to consider alternative options.
Location
Customer Reviews
This was an awesome campground. Our site was right by the river with plenty of space. The campground was clean and had a pond and a heated outdoor pool for swimming.
I called looking for a spot. Went to voice mail. I called again 2 days later. Same thing. No return call. I went to reserve on website. No response. I had a little extra time and took a drive to see if it was really there. WOW! A very bumpy, pothole, washboard road lead to the park. Walked around the gate to get to the office. No one was there. 3 pm on a friday and no one there, other than campers. No staff. At least they could have returned my call. That would have been nice. Take your site off the internet if you don't want anymore campers. I'd like to comment on the park itself, but we couldn't get in. The owner responded to this and said it was a seasonal site. Well, I wanted one month. It would have been nice to get a response before I wrote this review. Simple phone call or email would have been better than silence.
The campground is nice bathrooms are average pool is great, activities for children some weekends. Overall experience is just not great price to tent camp 60 dollars .. manager Mike is unprofessional and wasn't very accommodating for the second time. Mallard bend has over booked our cabin stay only to steer us to a tent site more than once. Rain kept us away Fri night returning sat to find them cancelling our res, the story goes on... Like the campground but poor management
Awesome owner and staff. Very friendly and makes you feel welcomed. Clean facility and beautiful camping area and pool area... All around clean and will definitely be returning....thank you Laurie for taking us in last minute on Fathers Day weekend after we went to hideaway lakes and we refused to stay there... You could have turned us away because of the short notice but you didn't and found us a site.... Thank you again....
Super fun and everything is so clean!! Don't forget your Mosquito Repellent Deet 98% is the Best!
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