Neighbors of Ponderosa is a campground located at 9510 E Ponderosa Dr, North Webster, IN 46555. It falls within the Campgrounds & RV Parks category, providing camping facilities in the North Webster, Indiana area.
You can contact Neighbors of Ponderosa at (260) 463-6835 or +1 260-463-6835.
Based on customer reviews, there are significant concerns regarding the campground's customer service. One reviewer details multiple attempts to contact the park office, corporate office, and park manager, all of which were unsuccessful. The corporate office contact was reportedly inoperable, and calls to the park manager's phone went directly to a full voicemail box. Additionally, a direct interaction with a staff member, Cory, resulted in rude behavior and a promise of a callback that was never fulfilled.
Due to these consistent issues with communication and responsiveness, the reviewer chose to take their business elsewhere. This indicates a potential pattern of poor customer service at Neighbors of Ponderosa.
Here's a summary of the key considerations:
Potential campers should be aware of the reported customer service issues at Neighbors of Ponderosa. The reviews suggest potential challenges in contacting staff and receiving assistance. It is recommended to consider these factors when planning a stay at this campground.
On-site parking
This review has been needed for quite some time. These events have occurred multiple times over the past few weeks. Visited Park office multiple times, No one on site. Called Corporate and Park Manager no answer. Corporate office contact was inoperable. Neighbors gave park Manager's phone number. when called the call went directly to voice mail. Voice mail indicated not set up/full. There were no return calls. At one point a neighbor pointed out Cory, Attempts were made to talk. Cory responded very rudely that she had other business to attend to. She stated she would call back. As of this writing no return call has come in. As a result, I have taken our business else ware.