Neighbors of ponderosa

Neighbors of Ponderosa is a campground located at 9510 E Ponderosa Dr, North Webster, IN 46555. It falls within the Campgrounds & RV Parks category, providing camping facilities in the North Webster, Indiana area.

You can contact Neighbors of Ponderosa at (260) 463-6835 or +1 260-463-6835.

Based on customer reviews, there are significant concerns regarding the campground's customer service. One reviewer details multiple attempts to contact the park office, corporate office, and park manager, all of which were unsuccessful. The corporate office contact was reportedly inoperable, and calls to the park manager's phone went directly to a full voicemail box. Additionally, a direct interaction with a staff member, Cory, resulted in rude behavior and a promise of a callback that was never fulfilled.

Due to these consistent issues with communication and responsiveness, the reviewer chose to take their business elsewhere. This indicates a potential pattern of poor customer service at Neighbors of Ponderosa.

Here's a summary of the key considerations:

• Poor Customer Service: Multiple attempts to contact staff and management were unsuccessful.
• Communication Issues: Inoperable corporate contact and full voicemail box.
• Rude Staff Behavior: A staff member was reported to be rude and unresponsive.
• Lack of Follow-up: Promised callbacks were not made.
• Negative Review: The reviewer chose to seek alternative accommodations due to these issues.

Potential campers should be aware of the reported customer service issues at Neighbors of Ponderosa. The reviews suggest potential challenges in contacting staff and receiving assistance. It is recommended to consider these factors when planning a stay at this campground.