Pelican Lake Motorcoach Resort

We stayed at this resort several years ago and decided we would stop again this year for a few days. The resort itself is beautiful however the rental office has much to be desired. We had to cancel our reservation and called several months in advance. Some of the other resorts we had made reservations at for this same trip refunded 100% of our deposit however Pelican Lake kept 50%. We called in the cancellation 3-months ago and finally had to file a dispute with our credit card company due to no refund ever coming through to our card. We have been in constant contact with the office but keep getting told they issued the credit on their end. Our bank checked and no credit ever came though so where did it go? Why do some resorts feel they need to keep so much of your deposit while others gladly refund 100%? We always try to make and if necessary cancel any reservations far in advance so it does not disrupt the resort itself. We are now looking very closely at deposit amounts and cancellation policies when deciding where to stay on our trips.

These people will not refund your money according to their agreement if you cancel your reservation. They sent us a confirmation of refund and it has never been refunded nor is Pelican Lakes willing to solve the problem…..I would give them a zero if it was allowed

The lots are HUGE, over 5,000 s.f. Best class A resort we've ever been to.

Nice well kept park with great amenities!

I owned at this park for 3 years….there are some pluses..large spacious lots …good pool/hot tub..nice Pickelball area…wide roads. Tons of minuses: No dog park No playground and any other activities for children. No activities for exercise..no basketball,shuffle board, tennis,corn toss,bocce,horseshoe..Ect. Management Company is terrible..unresponsive, mostly doesn’t answer the phone or respond to voicemails. Laundry room is shared with mail room and is an old realtor office and has 2 washers and 2 dryers. No security at the gate office as it used to have. Front gate is in a non-working condition frequently. A lot of good people but many stuck up as well. There are just a few weekend events in January through March scheduled.based around manufactures of RVs and related equipment coming in and picking up the tab. Cost.. POA fees of over $8000.00 per year or more.plus your Taxes and other related fees. I’m not naive..I own another RV lot on Hilton Head Island..none of these issues exist there. Years ago it was much better with other varying exercise activities, large laundry room and a responsive management. Many people won’t like this review because they are owners there and the truth effects there resale value…. With so many other fine luxury Motorcoach parks in the area it is best to shop.