Pine Mountain RV Park

We had the pleasure of staying 7 nights in this beautiful, extremely clean and convenient campground. Our spot was on the creek (#58) and the babbling sound of the water was amazing. Very impressed with the friendly staff and nice washers and dryers which we used once. Definitely would stay here again!!

I had a great experience staying here at Pine mountain RV Park. The staff were all friendly and very helpful/informative. The hospitality was amazing. The park was clean and the site I had was beautiful. I will be back. I highly recommend staying here if you’re in the area.

Poor service , poor customer service and rude. We are staying and having 3 sites (16,17,18) for Thursday 28,2024- Sunday Dec 1, 2024. We noticed on site 18 that we were not pulling 50 amps while we were cooking dinner. I went to the office (5:30 pm ish) and the front desk person said she knew nothing. She called their maintenance person(Joe)and he stated his wife was shopping and he could not come and replace the breaker and that his wife is shopping and if he made her leave her shopping cart he would have to charge us an extra $150.00 fee for fixing their breaker. I explained to him that I am not paying an extra fee to replace their broken equipment. The front desk said that Dewayne owned the property and she called him and he said he did not want to mess with it and that we could leave. I explained to the lady that it is now 6pm during peak busy season. I proceed to tell her that we would not be able to find a spot and that I have never stayed in a campground with such service. I am leaving this review to advise if you have a problem, do not expect resolutions. We ran our generator to have power and I explained to the front desk that it would cost us to run it all night and she did not seem the least bit concerned and refused to refund the money. The property manager called me and stated she would reach out to Dewayne to get resolution and as of 9:31 pm we have not heard a word. Poor poor poor campground and I would NOT recommend this campground at all. We have stayed here for 4 years and never had a problem. We have had to run heat this time as it is freezing temps and calling for snow.

Quite and clean. Not too big or crowded. The sites were laid out well, not cramped, trees in between sites for a bit of privacy. Great splash pool for the young kids, or walk across the street to the larger pools. I appreciated the 2 cabins - it allowed my brother to join us. We got a site next to the stream and could see the fireworks from Dollywood every night. Bathrooms and showers were clean. They pick your trash up every morning. We would stay here again.

We made reservations at this place almost 5 months in advance. Told the office that we needed 2 spaces side by side or as close as possible. Also gave the the lengths of the 2--- 5th wheel trailers. One is 43 ft and one is 36 ft They assigned sites, I called back 1 week prior to my arrival and was told that the 43 ft would not fit in the spot they assigned and they said I had no choice but to be moved to a creekside site. I explained that was ok but the other party needed to be moved also. they would not do that. said nothing available. Then I got a call back saying they were putting us back in the original spot, (even tho it wouldn't fit) Was told my only option is to cancel also Non refundable. I ask for manager Dwayne to call me. I have never heard back from anyone. In my opinion not a very good way to treat return customers. This would have been our 3rd time staying with them