Residence Inn Minneapolis St. Paul/Roseville

I stayed one night at the hotel for work and ended up accidentally leaving a 1TB SSD Sandisk drive in my room. I called the front desk the next morning and spoke to Matt. Matt took the extra time to work with housekeeping and hotel staff and located my device. We made arrangements to have it shipped to my new location. Thanks Matt!

Residence inn was a good experience one thing I was concerned about I stayed there a week upon checking out I left tip on the table in the room while leaving my room I saw a lady she looks like the manager because she was not in housekeeping uniform and she was walking with a paper board went in the room right after I came out when down to check out and I realized I left something in the fridge when I went back up the tip was not there and there wasn’t anyone in the room cleaning it I saw a housekeeper by the elevator and ask her if she is the one going to clean my room she said yes I asked her if she got the $20 I left in the room she said no there wasn’t any tip in the room I was so shocked. I think that is very sad to know that the manager was the one who took the housekeeper’s tip and didn’t give it to her and she’s the one who’s doing all the work

Animals took over the rooms smells like dog in all rooms dog hair inside of the blankets and in the bathroom , towels have yellow spots

We stayed multiple nights in the spacious 2 bedroom/2 bathroom larger suite. 3 TVs, fireplace, futon, workspace, dining table and 4 chairs, full stove/ oven, refrigerator and dishwasher. Nice dishes, silverware and needed utensils, bowls, etc. provided, along with microwave. Our early check in was nicely accommodated by Madonna, and she was friendly and helpful throughout our stay. All staff we encountered greeted us and were pleasant. We enjoyed the daily breakfast, which featured something different every day. Not sure how the eggs were prepared, but they were particularly delicious! Pool and hot tub were wonderful. The only thing my husband and I discovered was the toiletries mounted in the shower -- shampoo, conditioner and body wash---are difficult to read without our glasses. Darker labeling would be helpful. Not a big deal, just a suggestion. The garbage cans in the suite are very small, and we could have used at least one more garbage can since we stayed multiple nights. There is a one cup coffee maker in the suite. A full size pot would have been more convenient for us, but again, not a huge deal. At the hotel breakfast area there are paper cups only, and they are small. Bring your coffee mugs from your suite if you're a coffee drinker like me! We loved the location of this hotel. Easy to get to, Wal-Mart, grocery nearby. We felt safe here. Will stay here again. Many thanks to the entire staff. From Miss Colleen & Mr. No-- I'm Not Terry Bradshaw.

I stayed here while in town for work and not only was I amazing surprised at the room I was in but the staff was outstanding. My room was clean and more than I expected. I would like to say that Madonna at the front desk not only greeted me with such professionalism and persona was extremely positive. She made sure anything I needed was taken care of. As for Michael in the breakfast area, I have never been to a hotel where the breakfast staff greeted you and actually cared about the presentation of the food and he kept the area extremely clean. There was also a housekeeping lady everyday was polite and considerate. I absolutely loved the vibe here and the way the staff carried themselves. I would definitely recommend this hotel to others. Thank you Madonna and staff for making my stay great!