Shilo Inns Bend

This room was disgustingly filthy! I took pictures to show the front desk, and all that was said is, "Yeah, we've been having trouble with our housekeeping staff." They moved us to another room, which was cleaner but no coffee, proper amount of towels and no cups. It's a beautiful hotel which needs attention to both the staff and upkeep of the property. I figure if I didn't say anything, no one would know it has issues. Sorry.

Booked this hotel for labor day weekend. The pictures looked great! The first room was filthy. Moved to another room was still filthy but smelled better. The motel is in need is serious TLC. The carpets are very old and stained. Cobwebs everywhere. mirrors have not been cleaned in a while. Gross! More gross is the pubic hair in the tub. There was food left in the refrigerator. Stayed 2 days and had 2 towels. Decaffeinated coffee no creamers or anything. Front desk graciously gave me some. Will never stay there again.

It has potential but is so outdated and disgusting it's not worth it. We get here, check in was quick and easy. Except they gave us the wrong room. We need a pull out couch and this room was small with two queens. Had two phones and neither worked. So we went back to the office, got another room. This room was not clean. Trash everywhere, might have had the couch but we didn't even bother to go in. We went back to the office and finally got the right room. The shower curtains are moldy, there are two towels and one wash cloth for 5 people, its gross, no pillows or bedding for the couch, two pillows per bed, just dusty and moldy and gross. We decided to go to the indoor pool and check the hot tubs, they were cold, same temp as the pool, pool towels were the smallest things ever. We go back to the room and the toilet is over flowing so we had to go back to the office and get a plunger to hopefully fix it. All of our allergies acted up due to the mold. This place really has potential, great location the rooms could be cute with the detailed mirrors and windows but it's just in terrible shape. Don't even risk it.

The bad someone else's hair was still in the shower on multiple surfaces and on the toilet, the picture on the TV was not good, can hear every movement of the upstairs guest, the hotel conditioner provided was half empty probably already used, tissue box was empty near the sink. The good, parking was ample, AC and heat worked I needed both, two irons in room in case I needed to a lot of ironing. I did no ironing. Front desk staff was pleasant but they did mess up the keys to one of our rooms two days in a row.

Room and property in general needs some serious updates, cleaning and maintenance... Indoor pool had no towels but the pool was a nice temperature, only one hot tub was hot when I got there. The outdoor pool appear to be closed for the season but the ducks didn't mind. One thing I will say is the beds and pillows were very comfortable. :)