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- Shoreline Inn & Conference Center, Ascend Hotel Collection
Shoreline Inn & Conference Center, Ascend Hotel Collection Introduce
Shoreline Inn & Conference Center, part of the esteemed Ascend Hotel Collection, is a premier lakeside destination located at 750 Terrace Point Rd, Muskegon, MI 49440. Nestled along the shores of Lake Michigan, this elegant property combines natural beauty with modern amenities to offer guests an unforgettable experience.
Whether you're visiting for leisure or business, Shoreline Inn provides a range of services and facilities designed to meet your needs. The hotel offers luxurious accommodations, event planning assistance, and access to conference spaces, making it an ideal choice for both travelers and event organizers. Additionally, the property provides RV parking, ensuring that guests with larger vehicles have convenient options during their stay.
Shoreline Inn takes pride in its commitment to exceptional guest experiences. The hotel's staff is dedicated to ensuring that every detail of your visit is tailored to your preferences, from arranging wedding ceremonies to hosting business meetings. Jillene, the event planner at Shoreline Inn, has been particularly praised for her organization and attention to detail, making the planning process seamless for many guests.
One highlight of staying at Shoreline Inn is its prime location along Lake Michigan. The property offers stunning views of the lake, providing a serene setting that's perfect for relaxation or photography. Guests can enjoy the natural beauty of the area while still being close to Muskegon's attractions and activities.
- Event Planning Services: Shoreline Inn is known for its outstanding event planning and coordination, particularly praised by guests who have hosted weddings and special events at the property.
- Lakeside Location: The hotel's position along Lake Michigan offers breathtaking views and a peaceful setting for guests seeking relaxation or outdoor activities.
- RV Parking Available: Visitors with RVs can enjoy convenient parking options, ensuring easy access to all the hotel's amenities.
Customer feedback highlights both the positive and negative experiences at Shoreline Inn. While some guests have praised the property for its beautiful venue, excellent staff, and attention to detail during events, others have shared disappointing experiences with customer service, particularly involving a staff member named Mark. These reviews emphasize the importance of considering both the hotel's amenities and the quality of guest interactions when planning your stay.
Overall, Shoreline Inn & Conference Center offers a unique combination of natural beauty, modern amenities, and event planning expertise, making it a popular choice for travelers visiting Muskegon, MI. Whether you're here for leisure, business, or a special event, Shoreline Inn aims to provide a memorable experience that reflects its commitment to excellence.
Location
Customer Reviews
Disappointing Experience – Thanks to Mark! We were excited to spend our honeymoon at this hotel, but unfortunately, our experience was ruined on the very first night—thanks to Mark. When we inquired about upgrading our room, the young lady at the front desk was kind and professional, but Mark’s attitude was shockingly rude. Instead of offering any helpful information or even basic courtesy, he was dismissive and condescending. This was our first visit here, and it will certainly be our last. A hotel’s staff can make or break a guest’s stay, and in this case, Mark made it clear that customer service is not a priority. If you’re looking for a welcoming and accommodating experience, I’d recommend staying elsewhere.
We recently hosted our wedding at the Shoreline Inn and I cannot say enough good things. Working with their event planner, Jillene, was a dream. She is so organized, friendly and detail oriented, making planning easy! Their day of coordinator was outstanding, handling everything that popped up the day of with ease. The venue is beautiful and the views are outstanding. The food was great and everyone of our requests was met. It is an added bonus that the reception hall is next door to their hotel so no transportation for guests was needed. I could not recommend this venue enough!!
The rooms were very clean, beds were very comfy. Only gripe about the rooms is the ancient 30 inch tv. Front desk service was very nice and helpful at all hours, the pool and hot tub were very clean and when they say heated pool they mean it! Was about as warm as the hot tub. View is meh, lake to the left but giant rock piles to the right. Very cool looking bar, did not use it so can't speak on that.
Me and my boyfriend stayed over the weekend. The service was okay other than the housekeeper didn't show up to change the bed linen the next day so had to get the young lady at the front desk to help us. We also went to eat some breakfast but the guy told us that he the breakfast was over when it wasn't so we didn't get breakfast the whole stay there and we didn't know the breakfast wasn't included with the room we got. In all the room was nice was wanting the few of the lake but didn't get it . It is a nice looking hotel in all location was good. Hope in the future that the service will be better and we can get breakfast.
DeMarcus at the front desk was more than helpful multiple times during my stay. He was super friendly and polite. I appreciate everything he helped us with. The hotel itself is beautiful. The view of the lake is amazing. It's located close to just about anything you could want to do or eat. Will definitely be back.
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