Sleepy Grass Campground Introduce
Welcome to Sleepy Grass Campground, located on Apache Canyon Rd in Cloudcroft, New Mexico. As part of the Campgrounds & RV Parks category, Sleepy Grass Campground offers a scenic and serene camping experience in the mountains of Cloudcroft. You can reach them at (575) 434-7200 or +1 575-434-7200.
Sleepy Grass Campground is known for its beautiful and well-kept environment, but it has received negative feedback regarding its customer service and ranger interactions. According to customer reviews, the campground offers a "beautiful place" that is "very serene." However, multiple reviewers have reported negative experiences with the ranger, citing rude and aggressive behavior. Issues include being yelled at for minor rule infractions, such as parking on the grass, and being abruptly confronted for noise violations past quiet time. The ranger's demeanor has been described as uncivilized and overly aggressive, with reviewers noting a lack of patience and understanding, especially towards families with children. This has led to concerns about customer service and the overall treatment of tourists, despite the campground's natural beauty.
Here are some key features and considerations:
- Beautiful and Serene Environment: The campground offers a scenic and peaceful setting.
- Well-Kept Grounds: The campground is noted for being well-maintained.
- Ranger Interactions: Multiple reviewers have reported negative experiences with the ranger's rude and aggressive behavior.
- Rule Enforcement: Strict enforcement of rules, sometimes with a lack of patience and understanding.
- Noise Complaints: Issues with noise complaints and aggressive enforcement of quiet hours.
- Customer Service Concerns: Concerns about the overall customer service and treatment of tourists.
- Family-Friendly Challenges: Families with children may find the ranger's behavior particularly challenging.
- Location: Situated in Cloudcroft, NM, providing access to scenic mountain landscapes and outdoor activities.
Sleepy Grass Campground offers a beautiful and serene camping experience, but potential visitors should be aware of the reported issues with ranger interactions. While the campground itself is well-maintained and offers a pleasant environment, the negative feedback regarding customer service and rule enforcement should be taken into consideration. If you are seeking a quiet and peaceful retreat, be prepared for potential confrontations with the ranger and ensure you adhere strictly to campground rules. Visitors who prioritize a friendly and accommodating atmosphere may want to consider alternative campgrounds in the area.
Location
Customer Reviews
The service is horrible. The ranger yelled at us for a dumb rule that we didn’t know they had (parking our truck on the grass). He could’ve came civilized. But came storming in his “little” golf cart, almost very close to hitting our kids that were walking on the pathway of our camp area. He had a very bad attitude and peeled out on his “little” golf cart. BAD CUSTOMER SERVICE. The people from Cloudcroft seem to have that attitude for tourists, nothing new. Plus they need us (tourists) for their town to thrive… we deserve better treatment.
Beautiful place! Well kept and very serene. However the ranger was very rude. He came to talk to us since it was 30 minutes past quiet time which yes, we were a bit noisy (kids where still up and playing inside the tent) but he screamed at the kids without even giving us a chance to settle them down first. He has no right to do that. I would understand his bad attitude if this was the second or third time coming to quiet us up but this was not the case. This is not the first time he has been rude to us as we have visited in the past.
the camp site is extremely lovely and has nice trails. very calm and peaceful. the restrooms are maintained nicely, and some have sanitizer outside them. (we still bring our own). they have wheelchair accessible sites, and dog friendly. the campsite attendant is nice but can came across a little rude- mainly miss the older gentleman and his wife that were there before. they were very nice and managed the campground differently. we love this campground and will keep coming back.
Spent 2 nights here a couple months ago. Pretty scenery, well-maintained and clean. Lots of deer. Probably only 20% occupied. Unfortunately it poured the rain for those two days so tent camping wasn't ideal. Would go back tho.
The park host was awesome and very helpful. The sites are spaced out well and beautiful. The bathrooms are clean. Can't wait to come back!
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