Sleepy hollow cabins/ hotel

Unsafe and unsanitary living conditions. When we checked in our room blue jay Cabin was not cleaned yet so we waited while they “cleaned” it. We come to find out less than 12 hours in that there was a substantial amount of trash and RAT POOP behind the pull out bed, a ton of it. Then under bathroom and kitchen sinks was a soggy mold infested piece of wood holding a full pan of water partially catching the water. My husband demanded a refund which they promised to give us yet now they won’t at all answer the phone and they blocked his phone number. They gave us another room which was way cleaner but that initial experience with their lack of response (tried calling and visiting the front desk for hours) did not help our stress levels by that point. I had my small child crawling around on that ground also not knowing there was rat poop about a foot away tucked under the couch. People could get very sick from this!

Bruh I love it here but the managers choose their own hours like I tried to get another room this morning for the night before check out or before someone else books the room And I called over 29 times in the last 3 hours and nothing, ridiculous, obserd, and need more attention, I can deal with the sketchiness of it but not the bs like cmon why do I have to practically beg you for your service ??

My family and I spent the holiday here. We had a great time. The room was nice and clean and very spacious. The lady in front office was really nice and professional. Also the maintenance guy was really helpful with firewood and helped get it going. I will be definitely come back here next time we come up to the mountains.

This place was great! We spent our wedding night here. It was so incredible special. The staff allowed us to check in at a later time and they decorated our room so cute with balloons and wine! Definitely a place we will go to every year to celebrate our anniversary. Wish we stayed the whole weekend! Our cabin was the gray squirrel, which was all the way in the back. The views were beautiful! The room was very clean and the bed was comfortable. Highly recommend staying here when visiting the lake or Crestline.

Very cute place. Our wedding party took up much of the facility, management, especially Katie, made our grandson and his bride's day special with extra little touches. They were very accommodating with the inevitable last minutes changes. Our room was spacious, with a cozy feeling. Very comfortable beds.