Smithwoods RV Park

Gourgous! Pet friendly. So cute and beautiful. It rained I was happy. Very nice people. We called before we headed up they waited for us. And then left for the day. They have power and water sewer hook ups. Winter visit. Only down is you can not get T-Mobile data and the free internet did not reach us so we had to pay for internet which was 8$ for 6 hours.

The location of the park is good. The redwoods are all around and provide great shade. Campsites are very close to each other. The campground is dated and the owners should put some money back into the place. There is limited (if any) cell phone service and if you want wifi you will need to huddle up in there “wifiroom” to get it. We were there for Labor Day weekend. One of their communal bathrooms was out of service and they did not have any ice available to buy. We had to walk over to the campground next door to get a bag (Cotillion Gardens RV Park). I read reviews of how the staff is and would tend to agree with their assessment. They were not very welcoming, but they were not rude. Almost seemed liked they didn’t want to be there. I think next time we’re in Felton, we will stay at Cotillion Gardens RV Park.

Beware of the ownership and poor customer service here! We booked a year and a week in advance (they allowed us to, and their policy is not posted on their website or office that we could find). Then we were called a week later and told the spots we had booked were rebooked by another party because we were booked over a year in advance (by 1week) We were not called to see if we still wanted to book the spots or told when we booked that we needed to call back at the 365 day point. We asked to speak to the owner to express our disappointment. The owner, Rich or Rick I believe called us today and told us it was their policy and even though it was their fault, he didn’t care! He only cared about his “policy”, even though his system allowed the booking. Rick only saw his point and didn’t care about our plans or how it affected us at the customer. He told us if we didn’t like it we could cancel and go to another park and that there were 2 other camp grounds next to him and we could stay there. He didn’t care one bit about us as the customer. He said if we didn’t like it, we could choose another campground. As my husband was trying to explain to him that us as the customer should come first and he should see things from the customers perspective and not the owners and see how their error impacted us, he cut my husband off and said, “you are being hostile toward me and therefore I am cutting you off and cancelling all of your reservations.” At no time was my husband hostile toward him and was only explaining facts. He didn’t want to hear that either and cut my husband off again and said, “nope, we are done and all your reservations are cancelled in the system.” WHAT!? You don’t like the truth and your response is to cancel our reservations. Completely unacceptable! Don’t stay here! It is a nice place to camp because of the scenery, but the place is run down and the bathrooms have been in the same state of repair for 4 years. We have over looked that because of the location and scenery, but now you see why it is the way it is because of poor ownership and leadership. The owner is resting on the fact that no matter what the customer needs them / him more than he needs the customer. Very disappointing experience today for sure. Never expected that. Sad! Stay clear. I would not honor a business that truly doesn’t honor people and customers first.

Just camped there last weekend. The staff were helpful and the restrooms were clean (although one was shut down). The sites were a bit on the small side and really close to each other. Our smaller trailer and truck barely fit on the site. We had a small area for the table and fire pit. On the first night two of the other campsites were overly loud past 10PM and into the early AM hours. The camp host was driving around on a golf cart for at least part of the night and it would have been Nike if they enforced the quiet time. Fortunately the second night the loud party was quiet. We saw the host stop by the loud site several times during the day as if they were looking for them. I assume something was said which caused the loud group to be quieter.

We found this RV park by chance and it ended up being one of the highlights of a 15 day vacation all along Northern California. The RV spots are tucked in the tall redwoods with lots of shade. Quiet and cozy, feels like camping in the middle of a forest because that's what it really is. I love that they repurposed washer barrels for campfire rings. The swimming pool was a big hit. The caretakers clearly do a superb job. If ever in this area again, we will definitely be back. Highly recommend it!