South Shore Resort Twin Lake, LLC

Great location, awesome space, and excellent amenities. HOWEVER, new management made this trip 10000% more stressful and, unfortunately, not worth another stay. Customer service was one of the poorest experiences heard of. Our family was treated with disrespect and even cursed at prior to even arriving at the property. Grounds staff and the locals were very welcoming and complimentary of our group of guests. This resort has so much potential, so it is saddening that management has steered future visits away.

Coming up on a year...That I held my Husband's Memorial Service here...It was beyond words the magic this place brought to a very Special Day I know that hubby was surly smiling down on us..Mary Tobin had this place Shining with her always special touches...Our family felt blessed to have such a beautiful place to share Ed's life and memories of him with friends. The service was held in the lodge guest speaker was at the fireplace and family and friends gathered around, the place was full it was awesome to see so many..they were up on the stairway looking down once all our seating was full.. and it was beautiful to see such a turnout. Amazing is all I can say!! Then we moved to the Sandpiper for some pretty awesome music, luncheon and Memory Video playing..Ended the evening with an outdoor fire and some spectacular over sized sparklers as we toasted and shared memories And of course Eds play list playing in the background. When all was done our out of town guest stayed in the lodge and occupied the cabins... Thank you Mary Tobin from me and my 150 guest that had nothing but wonderful things to say about your beautiful place and all that you do. Much Love from us all...

ALL GOOD REVIEWS ARE WRITTEN DURING PREVIOUS OWNERSHIP- ANYONE RENTING THIS PROPERTY SHOULD READ CURRENT REVIEWS. our family has been coming here for 16 years in a row- 50 of us. in addition, our grandma and grandpa took all 9 siblings here 50 years ago. this place has been in our family for nearly 80 years. it is heartbreaking to me that the new owner has ruined that tradition. at this point, we are all just hoping her dangerously intoxicated and manic tendencies end with her being forced to sell this property to a sane, safe and stable person, so we can all continue to make priceless memories with our families. all of the other reviews are true- construction was not done. my mom called her numerous times before our stay to confirm what we will need because she heard through the google reviews that construction was not finished. she told us she was overwhelmed, intoxicated and needed to sell. we had no idea what we were getting into, and she wouldn’t tell my mom any details to prepare us. there were no instructions, nowhere to put trash. she told us the boat was free of charge- then backstabbed and wouldn’t surrender my aunts forgotten kindle until we paid for the boat. this lady is unstable, she will most definitely self destruct and lose this property- is my opinion. then we can all get back to having our simple, drama free family vacations like we did when she wasn’t the owner. it is also the opinion of all the locals there. small towns talk, and no one will work for her anymore- that’s why she hasn’t gotten any of the rennovations done. we would have never complained, never written bad reviews, if she didn’t harass us after our stay. we simply just wanted a place to make memories with our family. having no coverings for the windows, no towel hooks, doors installed upside down, unfinished renovation projects everywhere to be seen- we would have been fine if she didn’t harass us after. this woman is unprofessional, unstable and dangerous. she will indefinitely implode on herself, and anyone around. that’s why all locals are staying away, and no one will work for her/with her. RIP to 80 years of family memories. praying south shore lodge gets a new owner!

The resort is nice. Cottage-ie. Many families have been going here for years. The new owner has made some nice updates. Private and public beaches are nice features. Great place to relax and enjoy not having an agenda. Close to Michigan adventure and only about 15 minutes from lake Michigan.

This place reminds me of a place I used to go to as a kid every Summer with my family. I brought my family here this weekend to end our Summer doing something fun. The prices are very reasonable. I love the cabins, the beach, the signs all over the resort, and all the vintage nicknaks everywhere. The new owner Mary is amazing! She made sure our cabin was clean and fully stocked with everything we needed including brand new sheets, pillows, towels, etc. I can't wait to come back here. Hoping we get good snow down here this Winter so I can do some snowmobile riding and book this place again. A little slice of peace and tranquility and a great place to bring your family or a weekend getaway with your significant other. I can't recommend this place enough.