Sun Outdoors Islamorada

We arrived last night and so far everything is wonderful. We are in one of the RV sites. Everything is clean, well taken care of. We arrived after office hours, but they made sure our paperwork was in an easy spot to find. Checked on us the next morning to see if everything was ok or had any problems. I had originally booked with Sun Outdoors in Key Largo but realized our camper was too big for the spot. Jamaica in reservations did a wonderful job helping us get things changed at the last minute. Thank you to Islamorada for working with us and being so accommodating. This place is beautiful!

The resort is newer, nicely landscaped, clean, with lots to do. Unfortunately, we had a site closest to the busy road so we had noise all the time. But, we got to watch dead stopped traffic, going towards Key West, from about 2:00 pm to 10:00 pm daily. Get a site further in. The sites are a bit tight because the vegetation between sites spills over where you park and sit. There was strong smell of decaying vegetation in a few areas around the water. Traffic is outrageous.

It is a beautiful RV resort just off the highway, with a pool, beach and fitness room. The staff is fantastic! They are very friendly and helpful. Understand that you are just off the highway, so road noise is a constant.

This is NOT the place for a family RV vacation!! Had you asked me that question in 2023 I would have said an empatic absolute yes, in 2024 absolutely not! For 2024 they made it VERY obvious that they don't really want kids at this resort. They police the daylights out of the ridiculous wristbands MULTIPLE times a day for both children and adults and made you feel like a criminal. Let's note this isn't some 5 star resort that is sold out that people are clamoring to come sneak use of the amenities. We stayed for 8 days in early 2023 after they opened and nearly the same in 2024 - both in off -peak seasons. The experience in 2024 was HORRENDOUS compared to our 2023 experience - and 2023 we backed up to the construction fence and had construction noise from 7am until dusk. To start we arrived and were told our camper was not acceptable for the spot we booked- which camper type and size was verified during booking in-person in 2023. The only issue here was different office staff. I politely responded that we would not accept another available spot as it situated us with our door to afternoon/evening sun and would limit our use and enjoyment. We additionally noted we had a 2nd vehicle and they told us we needed to go find another location in town to pay to park it. Every day when we would swim, the office staff would come down to the pool at least hourly to inspect guests wristbands - with a less than 1/4 full pool and pool deck. They policed both those relaxing in chairs and those swimming - it got to be obnoxious over the course of the week. There also are not so many guests in this resort that the office shouldn't be able to recognize their guests and stop the wristband madness - it truly makes the resort feel cheap and that they are money hungry trying to nickel and dime. This is the only resort in the area that is trying to limit you from having friends/visitors come visit and nickel and dime you to have them hang out for a bit. The marina again this year had an abnormally large amount of seaweed and garbage that was not removed during our entire stay. In 2023 they removed it every 2-3 days into a dump trailer. In 2024, the staff were quite arrogant, rude, and flat out lacked customer service skills. The staff in 2023 were warm, welcoming, friendly, interactive, accomodating, and engaging. For 2024 we experienced staff driving around the park quite quickly and somewhat recklessly at times, somewhat disregarding camper safety. It is sad to see how the leadership and staffing change at this resort has had such a negative impact on the feel and overall experience.

I was passing buy and this place just popped. It's beautiful. Super friendly and helpful staff. Huge clubhouse with all necessary amenities to include kitchen, small gym, laundry, TVs, dining room, multiple showers, beautiful ocean view from the top of the clubhouse, very nice pool. Whole complex is super clean and very well maintained, 24hrs staff on premises. From majority of houses you can see the ocean and marine life.. Let's be real, we're in the heart of "Florida Keys", Its hardly can get better than this. 2hrs to Key West; 2hrs to Miami, location is superb. Very close to multiple SCUBA, Fishing tour agencies, local restaurants and some small shops. This community has 2 small marinas; I've noticed some kids and adults fishing from the dock, super cool. This is relatively new RV/home rental community and it's still here and there under small construction; they're relaying on guests opinion and feedback what to add, improve or change. Can't wait to see how it develops within the next 5, 10 and more years, it has huge potential. Definitely will visit again, highly recommended.