Sun Outdoors Wells Beach

An excellent campground and so well maintained! Everyone was super friendly and helpful at the front desk and checking in and out was easy and hassle free. Felt super safe and comfortable there. Camp store was great to buy firewood and any other necessity. Bathrooms and showers were clean and a great time overall for our first trip out in our converted camper van!

We stayed at Wells Beach Campground for years and just returned home from our second stay since Sun Outdoors took ownership. The grounds are well maintained and the staff, friendly. Improvements are taking place and a new pool is evidently in the planning for next year. Like other reviewers I found a corporate rather than a family feel. We discovered a problem Sunday afternoon and a phone call to the office for some quick information was met with a recording to leave a message. Heading out I met Alvin, a gentleman working camp security, accompanied by his dog, Macy. He went out of his way to help and checked back later that night as we enjoyed our campfire. Thank you, Alvin.

This was by far the worst camping trip I’ve had in many years. The woman at check in made it very difficult to check into our sites, and the office was only open until 6pm on a Saturday night. Which is unheard of for a campground. She also expressed a lot of attitude about other campers and their policies, before we had even checked in. Our site was super small, and was taken over by our neighbors. Bathroom was very dirty, shower did not work, and no toilet paper, despite just being closed for cleaning. Overflow parking area was at the very back of the campground with few lights, not safe parking at night. Many off leash dogs walking past our site. Loud parties at night, with very inconsiderate and trashy people next to us, who should have been kicked out. Mgmt and security were very difficult to deal with when we had issues, which have still not been resolved. The only decent part about this campground was its location on Route 1. But everyone agreed we will never stay here or at another Sun Outdoors again. There are much better places who care about their campground and the experience you have. I will not recommend this campground to anyone, especially those with families.

This is one of the nicest and best maintained RV parks we have ever seen. We are traveling cross-country and have stayed in dozens of parks over the last few weeks, but this one really impressed us. Their premium sites have artificial grass patios, and the whole park is meticulously cleaned, swept, cut, and maintained. If you are an economy traveler, their standard sites are also comfortable, not overly close, and have grassy spaces. The showers are clean and very nice. There's even a mini-golf course on site that is very compact but decorative with waterfalls and brooks while also being quite challenging. We would recommend this park to anyone traveling with an RV; you won't be disappointed!

Stayed a Wells Beach with our Fantasy RV Tour. Arrived early, was immediately told, "early check in is $30. It is in the terms and conditions email you received." I said, "we did not receive an email." The clerk check and said, looks like your email was incorrect. She fixed it with me standing there and said, $30 or leave. We left. Came back at 2:00pm. Assigned a site. Parked and set up. At 4:00 guard came to our site and informed us we were in the wrong site! I showed him the paperwork, He said they had two people with similar names and we were given the wrong site. The other people were here and want this site. "What can I do to help you move faster!!!!" I said, "Shut up and leave me alone. We have a system and it includes not talking to people." He said the manager was on his way to see us. I said, FINE and looked down the street. Of course, no one was coming!!. After an hour, the manager showed up and was equally RUDE. I explained the situation to him. I asked, "what did I do to cause this situation?" He said, "nothing except you did not move fast enough to help us correct our mistake. I can offer you 25% refund. I said Fine. I called Sun corporations about how rude the manager and security manager were. They did not respond. I replied to the survey email they sent and asked to be contacted. Which no one has ever replied. Appears they really Don't care about customer service. We went to Wells Beach due to Fantasy RV using them. Lodged a complaint with Fantasy. Not sure anyone is paying any attention.... We will stay in the midwest/west these people are so rude.