Sun Retreats Naples East

Sites are very close together, extremely narrow roads through the park. Most of the sites are full time residents so short timers are put up near the pool, really noisy. Hot tub was always full of little kids,

Too many workers live at this park, car engines starts at 6 AM. Also, there isn't really activities on site. Very close to Naples, but you need to accept the highway noise during the night.

We bought an RV and rented a site for a year while looking for a house. It was the most affordable place in the area we could find. The facilities are always clean. It has a pool, hot tub, workout facility, meeting room, and even a propane filling station. We feel safe and secure always. The staff is very friendly and always helpful. No negatives whatsoever and we have had the place about 8 months.

We stayed in a cottage…..very dirty … never again. Water…. Bugs… ants….mold disgusting…I cleaned the whole place inside and out. It was definitely much cleaner when we left then when we arrived! So disappointing!

The experience this stay was very disappointing vs. the last two times we were there. The "vibe" and the "feel" was more like a low end trailer park rather than a Sun Retreat. It seems they are trying to convert to "affordable living" year round for multiple demographics so the transient sites for resort/retreat should just be discontinued because the overall experience was not favorable. We paid $54 per night off season but these sites go for upwards of $120 in season. Though the pool, hot tub and restrooms were very nice, the outdoor common areas were not. Trash and paper in the grass, old cigarette butts and weeds in the pipes used as ashtrays, and a dumpster area filthy with old trash and smell are a few that come to mind. Maintenance appeared lacking. We noted a broken hanging light fixture at site, water line loose from the post with a broken clamp, towel/clothes hooks broken off in a mens shower, and 3 of the ten available washers not working with old tattered “out of order” signs taped on. The laundry room needed a good deep clean and walls patched & painted. Our 1st cable box had a filthy sticky remote, the 2nd wrong cables and the 3rd couldn't be activated for 2 days. The strict dog policy was in effect but 2 cats roamed the property continuously, once through our site, and once doing "business" in the grass near the street. Residents commercial work vehicles were alway parked in the visitor parking area & that's what we looked at evenings sitting outside. We were yelled at (not spoken to) for going the wrong way on a street. We had to carry our own picnic table from an adjacent site that had two. A part time maintenance person decided it was his place to advise us about how we were parked on the site. And, at 6:37 PM the night we were prepping to leave, we were notified the water would be shut off at 7:00 PM for 3 hours. I suppose that taken as one-offs, any one of these, or other items not listed, are not major issues, but the cumulative effect of all of them spoke to a lack of regard for exceptional customer service.