Super 8 by Wyndham Seguin

Super 8 by Wyndham Seguin, located at 1525 TX-46, Seguin, TX 78155, USA, has received overwhelmingly negative feedback from guests, primarily concerning cleanliness and customer service.

Platform Category: Campgrounds & RV Parks (and Lodging)

Super 8 by Wyndham Seguin is strongly discouraged based on numerous customer reviews. Guests have reported significant issues with roach infestations, including sightings of house roaches crawling on beds and walls. Additionally, complaints about dirty bed sheets, bugs in the rooms, and a pervasive smell of sewage and wet rags indicate severe cleanliness problems. The breakfast provided is significantly different from the images shown on the website, and basic amenities such as the hair dryer and TV are often malfunctioning. Guests have also expressed extreme dissatisfaction with the management, citing rudeness and disrespect, and have noted the hotel's strict no-refund policy, even when faced with unacceptable room conditions. Potential guests are strongly advised to avoid this hotel.

Environment:

The hotel's environment is described as unclean and unsanitary. Reports of roaches, bugs, and foul odors paint a picture of poor hygiene and maintenance. The overall atmosphere is uncomfortable and distressing, with guests feeling unsafe and dissatisfied. The lack of proper maintenance and cleanliness creates an environment that is unsuitable for a comfortable stay.

Services:

Based on customer reviews, Super 8 by Wyndham Seguin has severely lacking services:

• Basic Amenities: Reported as often malfunctioning (hair dryer, TV).
• Breakfast: Reported as significantly different from website images.
• Customer Service: Reported as rude and disrespectful.
• Refund Policy: Strict no-refund policy, even for unacceptable room conditions.

Features:

Based on customer reviews, Super 8 by Wyndham Seguin is characterized by:

• Roach Infestations: Reports of roaches crawling on beds and walls.
• Bug Infestations: Reports of bugs in the rooms.
• Dirty Rooms: Reports of dirty bed sheets and unsanitary conditions.
• Foul Odors: Reports of sewage and wet rag smells.
• Malfunctioning Amenities: Reports of broken hair dryers and TVs.
• Misleading Breakfast: Breakfast does not match website images.
• Rude Management: Reports of rude and disrespectful management.
• No Refund Policy: Strict no-refund policy, even for poor conditions.
• Unsatisfactory Stay: Overwhelmingly negative guest experiences.
• Avoid Booking: Strongly advised to avoid this hotel.

Promotional Information:

Super 8 by Wyndham Seguin has received numerous negative reviews detailing roach infestations, dirty rooms, and poor customer service. Guests report no refund policies and rude management. Avoid booking here. ROACHES, NOT THE BREAKFAST IN THE PICTURES ON THE WEBSITE, HAIR DRYER DIDN'T WORK, AND TV KEPT MESSING UP. At first I thought it was clean and good,BUT in the middle of the night a roach crawled on me. AND it wasn't a wood roach but one of the gross house roaches. I also saw one crawling on the wall the next morning. I included a picture of what breakfast is and what the tv looked like. Don't book at this place. There is no refund policy. The room smelt like sewage and wet rag. The bed sheets were dirty and there was bugs in the room. I was denied a refund and left in the middle of the night. Do not book here !!! The manager was beyond rude and disrespectful.

Contact Information:

Phone: (830) 379-6888 or +1 830-379-6888

Address: 1525 TX-46, Seguin, TX 78155, USA