SureStay Plus by Best Western Silver City Introduce
SureStay Plus by Best Western Silver City, located in Silver City, New Mexico, provides a comfortable lodging option for travelers. While categorized under Campgrounds & RV Parks due to its accommodation services, it primarily functions as a standard hotel. This establishment is known for its comfortable beds and clean rooms, but guests have reported mixed experiences with service and certain amenities.
SureStay Plus by Best Western Silver City offers the following features and services:
- Comfortable Beds: The beds are described as amazing and comfortable, although they may be a bit high for those with mobility issues.
- Clean Rooms: The rooms are generally clean and well-maintained.
- Microwave and Fridge: Each room is equipped with a clean and functional microwave and refrigerator.
- Variety of TV Channels: Guests have access to a wide range of television channel options.
- Breakfast: The hotel offers a breakfast that is generally considered good and tasty.
- Friendly Staff: Some staff members, such as Vivienna, are noted for being very pleasant and welcoming.
However, it is important to be aware of the following potential challenges:
- Card Reader Issues: Some guests have experienced difficulties with card readers for room access.
- Inconsistent Customer Service: Guests have reported instances of inconsistent customer service, including delays and lack of attentiveness during check-in.
- Curtain Issues: Some rooms have curtains that do not close properly, leading to issues with room darkness.
- Breakfast Availability: On some occasions, breakfast items may run out quickly.
Guests have highlighted the comfortable beds and clean rooms as positive aspects of their stay. The availability of a microwave and fridge in each room is also appreciated. However, concerns have been raised about the reliability of card readers and the consistency of customer service. The breakfast is generally well-received, but its availability may vary. The curtain issues in some rooms may also affect the quality of sleep.
SureStay Plus by Best Western Silver City is ideal for travelers seeking a comfortable and clean lodging option in Silver City. It is particularly suitable for those who prioritize comfortable beds and basic room amenities. However, guests should be aware of potential issues with card readers and inconsistent customer service. While the breakfast is generally good, its availability may vary. The curtain issues in some rooms may affect the quality of sleep.
For inquiries, you can contact SureStay Plus by Best Western Silver City at:
Phone: (575) 534-1111
Mobile Phone: +1 575-534-1111
Address: 1120 US-180, Silver City, NM 88061, USA
Location
Customer Reviews
Beds were amazing - comfy but a bit high to get into if you have any leg/hip issues. Very clean. The heavy curtains we had didn't close so there was some issue with room darkness while sleeping. Microwave & fridge were both well cleaned & in good working order. Lots of channel options!!! Vivienna was very pleasant and a wonderful first face to see after a long day of driving.
Stayed here a few times. The first, the card readers wouldn’t hardly work, so you’d have to hold your tongue just right to get doors open. Checking in, the lady said hi and then said she had to go get something, and left me standing there while she went around doing something obviously not hotel related. Kinda odd I thought. The rooms were just fine. Clean. And the ac worked great. Breakfast was pretty good. One morning they ran out after like 10 minutes. But after that it wasn’t too bad. Tasty. One of the better breakfasts.
The young night clerk was awesome when we checked in. Very orofessional! Food was fair at best . Staff Sunday morning were cold and non caring to the customers' needs. Beacon ran out at 8 a.m., and the staff was made aware but did nothing. The juice machine was not set up. Elderly lady clerk, when we checked out, would not raise her head to look at us. Really? She was very cross. The back door entrance would not lock when closed. I expected a better experience.
Rooms were very clean, and the king bed was perfect.
Check in was quick, the room was clean, staff had good attitudes, great views from the top of the hill, and close to the highway.
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