Thompson / Grand River Valley KOA Holiday

What a disappointing turn this campground has made!! I’ve camped at this location with friends for several years, from before KOA bought it until this past summer. We weren’t thrilled when we found out KOA took over, unsure of what changes would be made. The first year was ok but when the management changed every year it got progressively worse and worse. 2024 camping was by the absolute worst due to the current management! So may trees were cut down, I don’t know about other people but I go camping to be in nature, not what essentially feels like a gravel parking lot with only some trees on the site. The bathrooms smelled of mildew and there was always hair and soap scum in the showers, which had not been the case previously, certainly not to this degree. There is hardly enough furniture at the pool although plenty of more space for some, the chlorine is so strong it burns your eyes and nostrils. Worst of all the staff is super rude and unfriendly. No smiles, no waves but will absolutely barrel through the campground to chase people down to yell at them if they feel they are driving too fast, even though they themselves drive fast on their gold carts. What a terrible experience.

Loved this campground for over 10 years. Had a beautiful seasonal site for 7. Spent thousands of dollars on a camper, deck, shed, gravel & flowers to improve our area. Was our retirement plan until the current manager raised the seasonal fee by $1000.00 & winter storage to $600.00!!!! Corporate said it was at the managers discretion!! But the worst was not renewing 3/4 of the seasonals with no explanation! Would not recommend!

This campground has gone terribly south since a small angry bearded man took over as manager. This was a favorite place for my family to camp for over 10 years. The condition of the campground overall has really deteriorated. The swimming pond was a favorite spot for my kids. Now they have let it get dirty and disgusting and no longer have the inflatables that were the kids favorite. The manager is so angry the second you pull in. He does not provide an atmosphere for relaxation and fun that one would expect coming into a campground for a family vacation.

My family has camped at Thompson KOA for several years. We started with camping in the cabins, then as weekenders, then became seasonals. We chose this campground even though it was three hours away from home because we loved what the campground had to offer. There has been new management every year that we have camped here. The new manager this year, Chris, told us that he was sent to straighten the place up. He failed, and brought nothing but disappointment all season. Disappointment began with the lack of activities for our children. Weekend wristbands for $20 per child to make a tie dye shirt and paint a rock or similar craft does not count as child camping activities in my book. It is ridiculous to think a seasonal would pay that every weekend for the same thing. We were disappointed with the swimming pond this summer. The new inflatables from the prior year were removed and old, unmaintained inflatables were put in their place. The beach area was left unmaintained with weeds growing out of control. The entertainment such as bands and dj’s were cut substantially too. It’s as if Chris did not want to see the seasonals having any fun together. The grounds keeping was poorly maintained. It was not hard to miss the weeds taking over at the jumping pillow, around the clubhouse, and throughout the weekenders campsites. Overgrown grass bordered the tree lines throughout the park, where in previous years it was maintained and kept nice. The main bathrooms had broken faucets all year. The bathrooms in the clubhouse were locked during clubhouse events. It seemed that the managers priorities this year was to make sure nobody drove over 5 mph, because he drove around in his 4 seat side by side with red and blue police lights in it, as if he was ready to pull someone over. Although safety was not his main priority because the entrance gate that he promised to fix this year, never was repaired or replaced. Instead he had staff stand at the broken gate during busy hours to make sure people coming in had the correct colored parking pass and to make sure the visitors paid their fee to get in. The manager, Chris, lacks the hospitality skills and professionalism that a campground manager should possess. It was common knowledge that he would threaten to evict seasonal campers due to them voicing their concerns. Therefore, many of the seasonals spent the year walking on egg shells around him and his family. Our final disappointment was finding out that about 80 seasonal campers were either not renewed by the manager, with no reason given or chose not to renew their own contracts for next year. With a $1,000 price hike and a winter storage fee that doubled, I can’t imagine why anyone would want to stay under the current conditions of the campground. I hope corporate KOA takes notice of what has happened.

Jake the employee that checked us in was awesome. He was very helpful and connected on a more personal level just by going the extra mile and actually having a conversation with us not just checking us in and assigning a campsite. Also very accommodating at checkout. Just a wonderful experience.

We stayed overnight twice during a two week trip coming from Indiana and going to Maine, September 2024. We were greeted with a very friendly staff , cookies for us and our dogs, a plastic duck, and escorted to our site . They have nice big pull through shades sites with full hookups. Their store is well stocked from food to snacks and apparel. There is a pool and pond and lots of other things to keep kids busy if you have them . We enjoyed have the nice big well kept dog run . Their bathhouse has individual doors and is well kept. We saved this on our Google maps for return visits . Although we were puzzled on our return trip home we didn’t get a duck, cookies, or biscuits . Thank you for your hospitality and well kept campground

Im not much on writing reviews, but I must. I had a wonderful experience while spending 3 weeks at KOA THOMPSON, OHIO. From the first phone call to book the site till the day I left, I was treated very well. I felt Chris the manager genuinely cared that I would enjoy my stay and I did. I noticed him always working hard around the grounds, making sure it was kept up. He answered all my questions with honesty. I am very satisfied with my stay and will return next year. Keep up the great work, Chris. See you again.

We got here the middle of April and had intentions on leaving after 2 weeks but once we got looking around and talking to the owners and staff we got comfortable and enjoyed every minute we were here it was wonderful also my kids made some new friends who are just so much fun and great. Also the staff comes and picks up your trash and fills your propane for you how awesome is that and Chris and Roxanne are the best host you could ever ask for they absolutely treated my kids wonderfully and jake and Charlie were kind and helpful whenever we needed something as well. Oh and as far as activity goes Roxanne does a great job planning out everything the whole staff is amazing and we liked it here so much we're staying another month. 11 out of 10 would definitely recommend this place to anyone who needs a place to camp here in northeast Ohio

Very beautiful and very well well organized KOA. Friendly and professional staff, clean and well maintained facilities. The camping is 45 minutes from Cleveland, close to the lakefront and surrounded by great wineries where to eat and sip excellent wines.