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TownePlace Suites Seguin Introduce

TownePlace Suites Seguin, located at 2732 Jay Rd, Seguin, TX 78155, USA, provides extended-stay hotel lodging within the Campgrounds & RV Parks category, offering accommodations for travelers. This hotel is known for its friendly staff, but has received mixed reviews regarding its amenities and cleanliness.

Based on customer reviews, TownePlace Suites Seguin is praised for its helpful and kind staff, who are described as patient and responsive. However, guests have reported several issues with the hotel's amenities. The rooms have been noted to have a strong cigarette smell. The daily breakfast is described as limited and repetitive, with only two cooked items and no make-your-own waffles or pancakes. The potatoes at breakfast have been reported as cold. The lobby has also been reported to have an unpleasant odor, described as smelling like a dumpster in the morning. Some customers believe the hotel is mismanaged and could be much better.

Key features and observations from customer feedback include:

  • Friendly and Helpful Staff: The staff is described as very helpful, kind, patient, and responsive.
  • Cigarette Smell in Rooms: Some rooms have a strong cigarette smell.
  • Limited Breakfast Options: The breakfast options are very limited, with only two cooked items.
  • Repetitive Breakfast: The breakfast options are repetitive.
  • Cold Potatoes: The potatoes at breakfast are reported as cold.
  • Lobby Odor: The lobby smells unpleasant, like a dumpster in the morning.
  • Lack of Make-Your-Own Breakfast Items: There are no make-your-own waffles or pancakes.
  • Mismanagement Concerns: Some guests believe the hotel is mismanaged.

TownePlace Suites Seguin is ideal for travelers who prioritize friendly and helpful staff. However, potential visitors should be aware of the reported issues with cigarette smells, limited and repetitive breakfast options, and lobby odors. It is recommended to carefully consider these factors before booking. It is recommended for those who appreciate friendly staff. It is not recommended for those who desire a wide variety of breakfast items or a smoke free environment. Visitors should expect possible cigarette smell, limited breakfast options, and lobby odor. It is recommended to contact the hotel directly to confirm room availability, breakfast options, and any specific concerns about room conditions. Contacting the hotel is recommended to get the most up to date information about the lodging and local conditions.

Location

Customer Reviews

4.0
637 reviews
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Jolie Archer
Feb 21, 2025

The staff were so helpful and kind which was truly needed during our stay there. They were patient and responsive. One thing: daily breakfast could've been much better. The options were very limited (2 cooked items only) and too repetitive. No make your own waffles or pancakes 🙁

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Javy PUENTE
Nov 29, 2024

Room smelled heavily like cigarettes, receptionist was amazing and helped us. Breakfast was below average, potatoes were cold and not many options compared to other Towne places, lobby smelled like a dumpster in the morning, manager needs some serious improvement this hotel it’s been mismanaged. Could be so much better.

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gurly prncess
Sep 24, 2024

Do not book your stay here. Not worth spending your money here. It’s dirty and gross. The room reeked of smelly feet. The only reason we stayed is cause our a/c went out at home. We waited for the room to be cleaned but, it was not taken care of during our stay. Breakfast was not good either. I didn’t even use the shower there. And there was pet dander as well. Pets are welcomed there, but you would think the rooms would be cleaned properly after the stay.

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Suzanne Byars
Nov 03, 2024

The front desk was phenomenal!! I thought I left my day planner in the room. Called about 30 minutes after check out, they went to our room, checked for planner, and called me back!!!! Hotel could stand a little renovation, but we’d stay here again based on customer service alone!!!

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GinaMarie S
Oct 21, 2024

Room registered under my husband’s name Christopher S. Room 308. We stayed at Townplace Suites in Fort Worth, TX and loved it so we decided to book this hotel while in Seguin for a day. Very disappointing for Marriott Brand and will not again. Poor breakfast selection. Fake eggs and no pancakes or waffles. We ended up going to IHOP next door. No complimentary water or coffee in lobby. Hotel lobby and hall had stale smell. Bed sunk when we sat down. Used tissue box with 5 tissues No plastic or paper cups. Not worth the price.