Travelodge by Wyndham Cheyenne

Good simple hotel. The room was very big, everything works great, nice armchair and a comfortable bed. There is no elevator; no problem for me personally but worth mentioning in case it affects someone. The diner attached to the motel is great and I got a nice meal in the evening there. Everybody is very friendly.

When you check into this hotel you need to check in at the restaurant in the parking lot. You need a key card to get into the building. The rooms are a bit dated but the beds are comfortable and the room was clean. It was a bit odd being at a hotel with no front desk there was a lobby area with a TV, a fridge and a counter, but all of that was for a specific group, not for the general public. Overall very happy with our stay as we were just in and out very quickly.

$40 pet fee!!! If you have a service animal be prepared to share your medical background as you will be asked what service your service dog provides etc. And he will say oh well I highly doubt that! I was in shock at this unhinged man. From the get go acting insane. The comments he was making about our dog I said just cancel reservation forget it. That made him even more irate. And he was the manager who just happened to be there with the lady I guess. If anyone should have been acting upset it should be me for having to wait 15 minutes for someone even to come to the diner counter to check me in. But I was polite even having to wait and having two more people in line behind me. He was also irate that I guess I wasn’t parked properly to check into the motel. Well I’ve never had to walk into a separate building diner to check into a hotel before. I didn’t understand what was going on. He was so unhinged he flew from behind the counter as I turned around and noticed he was right behind me already. I wasn’t sure if he flew behind me so fast to hit me or what was going on. I was already in complete shock of how I was being treated. I have never been treated so horribly by a hotel in my life. I travel for work and live out of hotels year round and I’ve done my profession for 6 years. I travel all over the US. I’m sure he will respond trying to justify this, there is no justification. Nastiest hotel ever! Definitely NOT safe for women or people with disabilities!!!!

Its been an issue with some extra charges in my CC will not use this hotel again there is no morning coffee and you have to step into the restaurant next door check in or out

The experience with Brad when I was completing registration was ugly and awful!! I felt like I was being booked into jail as opposed to checking in. Brad chose to be a rotten jerk and as a result I chose not to eat in the dinner where I had to register, and I chose not to stay another night in this hotel. The great experience I had with Amy checking out is the only reason you got anything above a zero. I will not stay with you again nor will I EVER recommend anyone to stay with you.