Walnut RV Park and Storage

melanie beurnier, I am having the same experience as you are. Also. Here’s a picture from Jan 20. The manager put out a Facebook post seeking to ‘help’ victims of the fires - only to raise rates in February over 10% and security deposit by 200% in January??? I was told there was a long waitlist. There is not. The entire time I was here in Feb there were ‘long-term’ spots available, she just only rents them out on the 1st. I counted over 20 spots on March 2nd. This creates an artificial waitlist and also adds to an artificial increase in price. Again, this is the closest physical park to the Palisades fire, in a decent area. When I made my reservation in January, I received a call from the ‘other manager’ who sold Spectrum internet. Whoever this guy was got my number from this RV Park, unsolicited as he knew I was moving in. She tried to ‘evict’ me for profanity for asking for a pile of leaves containing “cat shit” that had been there before I moved in, to be removed by the maintenance man… This is part of a larger plan to ‘divert’ people’s deposits after she increased them while the fires were ongoing in January. Terribly small spots. This is the ONLY RV Park I’ve ever been at that refuses to help people back into their spot for “liability reasons”. Every major RV park I’ve been to provides people so that you don’t damage anyone’s property. - This is a lazy manager making up weird rules, which is basically what you’ll find here with this lady. When I left on March 5th there were roughly 18 spots still open, and around 25 of the occupied spots could not tow their camper, immediately. The manager is very aware of this. Different rules and different prices for different people. Discriminatory housing at its best.

This park has been my home away from home for over a year now. Can't say enough about the staff. The manager, Christine, is on top of things. I have watched her notice people that didnt belong to the park and she kindly asked them to leave. This has been a quiet place considering the location in the middle of town. Have not had any kind of problems with things disappearing like I have had at other parks. Would not hesitate to recommend this place to anyone. Thank you Christine and crew for all the work and help you have been over the last year.

I feel like a solid authority when it comes to evaluating an RV Park. Walnut RV Park in Northridge CA bears this out! It's a hidden Family gem among mature trees! Huge, wide open full-hookup spaces! Quiet. Close to everything! Clean locked, secure bathrooms w Showers. Swimming Pool. Nice welcoming Clubhouse and friendly staff! While I give the property and it's amenities, a five star, I cannot tout their cancellation policy as one that plays nice in the sandbox. And I will tell you why! They have a mandatory 72 hour cancellation. But if you come in there on business, you may not have solid plans. You don't know when you might be finished and ready to leave the next day, but God forbid you give less than a 72 hour notice and you get dinged and lose that money! Now, this did not happen to me, but because I was aware of it, I could not Consciously book a longer stay because after my arrival I was really day to day, but I run the risk of getting kicked out of my spot or having to move to another one in the middle of my stay because of this rigid policy. Other than that policy, I survived under their TOS. I would stay here again and again!

Dear Owner of Walnut RV Park and Storage Northridge CA , Key notes before reading ●$600 deposites are being taken while only $200 is written within paperwork. ●KEEP ALL RECIEPTS THEY WILL ONLY REFER TO YOUR SIGNED PAPERWORK AS RESTITUTION! ●You will not get your deposit until after the 21st of the next coming month because that's apparently when the electric goes in for the month prior according to them (not the case; spoke to LA dept of water and power 800-342-5397) ● take photos of your meter before you hook up and after. Was told they ouldnt give me my kwh used . They don't have that information. I watched them go around with a clipboard walk onto your site to read the meter and write your numbers down ● refusal to give any way of contact to owner of park/ higher up not even their name! I am still attempting to find this information. ● make physical and virtual documtation of EVERYTHING. Good Evening, my name is Melanie. The day I direct emailed for documentation after constantly being eluded when issues were not taken care of was Wednesday February 12th. I hope this finds the true owner of Walnut Rv Park. Communication with the park from before I was even settled in there has been atrocious and inconsistant. The day I was coming in, I called at 10:43 am to confirm what lot. I still wasn't given a spot number. I was first told my reservation couldn't be found even though I had the phone interview, had spoken with Crystall /main manager, given my card information over the phone,and got the confirmation the day or 2 prior. I put in to speak with Crystall the main manager multiple times throughout the day with 0 calls back or what I was to do. The employees still didn't know where they were putting me but listed a couple spots that were open. Still after 11pm that night I did not recieve a call. Even sitting at the front office. I continued into spot 101 because I was told it was open earlier. For the month of January I resided in spot 101. I submitted my Monthly February request between January 10th and the 13th after my paperwork was turned in. I as well had major issues with the paperwork and left remarks upon the pages indicating so with questions that the employees couldn't answer; but Crystall had to answer. (I never got a response or updated paperwork) I was told to put in my monthly request as soon as possible because you as a business try to keep their current customers in the same spot/ within the park before taking in any new residents. Come February 1st I went to pay and I had no reservation. I was not given any notice that there was no availability or that my reservation wasn't being taken. I was told Crystall was in the middle of doing the monthly reservations paperwork February 1st when I walked in. Crystall said I didn't hear back with the reservtion because there wasn't a reservation to be had. All spots had been filled. Maybe by Monday someone would be out and we'd have a spot but to look for somewhere else to go. She accommodated us a daily spot until monday at noon for the inconvenience so we had to make haste reservations to leave by Monday. I am still currently waiting upon my electric usage (kwh)/ cost so the residual from the $600 deposit may be returned. I was told I will get the rest by February 21st when the electric goes in and that the cost is the same as what the county/ state charges which is $0.28.6 cents pkw. Though they could not give me what I had used because they had no access to that knowledge. Not even how many kwh were used on the site. The paperwork states $200 deposit but $600 deposit was taken. I was told multiple times that's what they charge all new incoming residents whenever I questioned it (Reciept attached.) The way things are being run are not following any buisness model to ensure consistency or ease on either the corporations end nor the customers. True numbers that all sides should have full access to; should be known and thoroughly documented. Your buisness end has neglected to supply me with said demographics nor corrected paperwork.

Great family-friendly RV park that exceeded our expectations! It's close to everything in Northridge but is quiet and feels secluded. Everyone who works there is very friendly, but also enforces rules- keeping the park well-ran and clean. We are so happy that we found this park to stay at for a few months over a work project.