Lost Acres Camping Resort

Don’t let the bad reviews keep you from choosing to camp here! My family almost did and now we are so happy to call this campground our happy place and escape from reality! We all have fun here at the Arcade, pool, fishing pond, wooded trails, miniature golf, jumping pillow and 2 other play grounds for the kids. They have great activities for everyone from old to young with a lot of themed weekends for the activities. Bingo is a hit and our Daughter is always excited for the kid crafts! We also love the golf cart rides around the property and getting to check out the wildlife! With everything this place has to offer it is hard to leave when it’s time to get back to reality! We have meet some amazing people here and the staff has always went above and beyond to do there part here! Seems that the ones that leave bad reviews are the one that can’t follow the rules or just can’t be nice! Thank you for everything you guys do!

This campground on the surface is nice with many things to entertain kids. The ongoing problem the past five years has been management. The new owners as of 2019 appear to be hands off and has hired a management group to oversee. The first management group was fired because the were doing nothing for the sake of the camp, but receiving their management fees. The second management group allowed great managers to leave from lack of support and/or let go great managers who truly was taking care of the many issues the campground was having. Fortunately, many seasonals were told to leave camp because of their aggressive behaviors, but other seasonals, who were upset their friends had to go, started drama by contacting management group to complain how the seasonals were treated. Which bring me to today. Management group has a general manager who changes rules daily on a whim, so you never can trust the rules to be enforced without favoritism to her friends and family. The manager drives around campground complaining to those who will listen, how rough she has dealing with campers. I do not recommend this camp because it has yet to become a business you can depend on to be consistent or dependable.

As a past 4 year seasonal, The campground itself is a nice place and has lot to offer. But the GM, Shara has to be fired! She is rude and doesn’t handle stress and situations very well. She is very dismissive with people, when they have a concern. She changes rules all the time. She allows her activities director and some other campers to let their dog off the leash on their lot and golf carts. She is always going fast on her golf cart, yet yells at other people. As my sister and I was on our deck cooking dinner, the monthly that was next to me was talking loudly, complaining about Shara rudeness and how the campground is always loosing power. Shara came flying on her golf cart with another seasonal and another seasonal couple behind her…the dust was flying high. Shara came up to the monthly that was on our lot line, asking her if she has a problem. The lady expressed her dislike of Sharas behavior and then Shara told her to pack up and leave. Then she asked us if we had a problem. We said no, but why are you here? She said she got a complaint that people were arguing. The park was pretty much empty at that time, except a weekender. Yes, I thought the lady was talking loud, not screaming because she wanted everyone to know what was going on. Did I really want to hear the lady’s complaint, no but I listened. Anyhow, Shara came onto my deck again and asked aggressively “is there a problem?” We both said no and she left. A professional GM would have address the issue calmly with the lady and maybe brought an employee with her, not involving other campers. I myself didn’t have an issue with what Shara said to the lady….the lady was speeding in her car and they power is always going out. But I told that monthly, they are working on upgrading the power now. So I agreed with both sides. But Shara has a history of being aggressive when a issue arrives. She definitely don’t know how to communicate. But that wasn’t the first time she aggressively handled a situation. I hired a contractor to replace my black tank. I later found out that he put it in the trash compactor. Which is designed to accept a plastic tank. However, the rule is, he should not have put it in their without asking Shara for permission. However, Shara made it into a big deal, saying it was this big bio-hazardous deal. Which I later was told in writing from the EPA that it was not an issue. On the phone he told me “Dog poop and baby diapers go in there and in some cases, adult diapers”. Anyhow, instead of giving the contractor a warning, she bard him from the premises and gave me a letter stating I am responsible for the contractors that I bring in and would allow me to finish out my contract. So after that, I started looking and found a new campground to move to. Then on Labor Day, this passed Monday she gave me a letter to vacate the campground and I have 3 days to leave. She has caused me a lot of undo stress that caused me to end up in the hospital. The owners, Roadville, need to have their management company Horizon, fire her. Shara even bad mouth to a group of us that they read her emails and refuse to fix the mold and mice issue that she has in her house that she stays in. I asked her isn’t she afraid of getting sick…she said we already are having respiratory issues. I asked why stay in there then, she said because I will sue them if it gets worse. I’m thinking, that is stupid to risk your health. Anyhow, a professional manager would not involve other campers into the issues of the campground. She also was complaining how her and other managers don’t have health insurance but her boss has health insurance. She just kept bad mouthing the company. If she was ever fired, I would totally recommend Lost Acres. But why pay 3500 a year to put up with that? Because of her, I could not enjoy this year. I will say, last year, she was friendly and professional…this year, I think it has gotten to her...

I must begin by expressing my disbelief at the number of immature adults who seem to have a common agenda: targeting the manager's character in a rather tasteless manner. We've been at this campground for two months now, and I can confidently say it's one of the best campgrounds we've ever experienced. In this short span, they've undertaken numerous improvements, including new picnic tables and fire rings. They're constantly working to upgrade the lots, which is impressive. Despite facing two significant storms during our stay, the management responded swiftly. When a tree almost fell perilously close to us, a tree removal company was on-site within days. As for the claim of the manager being unfriendly, nothing could be further from the truth. In fact, this individual has dedicated themselves to reshaping the campground's culture. Initially, we were hesitant to come here due to negative reviews, but I implore you not to be deterred by them. This is undoubtedly one of the finest campgrounds we've visited in a long time. Of course, there are a few areas where they can improve, but the legacy left by the previous owners can't be rectified overnight. I tip my hat to the manager and the entire staff for their hard work. I've gotten to know the grounds crew quite well, and they are a wonderful group of friendly individuals. Currently, I am staying on site 11.

My husband and I stayed at lost acres for about 3 months while he was working in the area. I can only say great things! The campground itself is beautiful, quiet and made me feel very safe! The people in and running the campground are wonderful as well! I even locked myself out of the camper and had a line of people willing to try their keys to help me! I couldn’t be happier with our stay and I’m actually sad we had to leave. If we are ever in the area again, without question we will be staying here!