Hampton Inn and Suites Williamstown Ark Encounter

Hampton Inn and Suites Williamstown Ark Encounter, located at 2 Skyway Dr, Williamstown, KY 41097, USA, provides hotel lodging within proximity to campgrounds and RV parks, offering a more traditional accommodation option. This hotel has received mixed reviews, with positive feedback on cleanliness and breakfast, but concerns regarding the pool and service.

Based on customer reviews, Hampton Inn and Suites Williamstown Ark Encounter is generally praised for its cleanliness, with some guests noting it is much cleaner than other nearby hotels. The staff is often described as amazing, contributing to a positive experience. The breakfast is a hit with families, providing a convenient and satisfying start to the day. However, there are significant concerns regarding the "heated" salt water pool. Guests have reported that the pool is consistently cold, despite claims from the staff that it is working. Maintenance issues with the pool have been noted, with no resolution during a four-day stay. Other issues include slamming doors that rattle items in the rooms. There are also reports of unresponsive text communication with the front desk and inconsistent room amenities, such as a lack of adequate seating. Some guests have expressed disappointment with the lack of upgraded room offers, even when the hotel is not fully occupied. On the positive side, the hotel offers smart TVs, comfortable beds, and super clean bathrooms.

Key features and observations from customer feedback include:

• Clean Hotel: The hotel is generally praised for its cleanliness.
• Friendly Staff: The staff is often described as amazing.
• Good Breakfast: The breakfast is a hit with families.
• Cold "Heated" Pool: The pool is consistently reported as cold.
• Maintenance Issues: Maintenance issues with the pool are noted.
• Slamming Doors: The doors slam loudly, rattling items in the rooms.
• Unresponsive Text Communication: Text communication with the front desk is reported as unresponsive.
• Inconsistent Room Amenities: Some rooms lack adequate seating.
• Lack of Upgraded Room Offers: Upgraded rooms are not offered, even when available.
• Smart TVs: The hotel offers smart TVs.
• Comfortable Beds: The beds are described as comfortable.
• Clean Bathrooms: The bathrooms are described as super clean.

Hampton Inn and Suites Williamstown Ark Encounter is suitable for travelers seeking a clean hotel with a good breakfast. However, potential guests should be aware of the reported issues with the cold pool, unresponsive communication, and inconsistent service. It is recommended to carefully consider these factors before booking. It is recommended for those who want a clean hotel and good breakfast. It is not recommended for those who want a reliable heated pool. Visitors should expect possible issues with the pool and inconsistent service. It is recommended to contact the hotel directly to confirm room availability, specific amenities, and any recent updates or maintenance issues. Contacting the hotel is recommended to get the most up to date information about the hotel and local conditions.